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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,120 Reviews

5,120 Reviews of Klaben Ford Lincoln - Service Center

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March 25, 2016

2012 Ford F150 XLT extended cab. Very courteous and efficient service writer, Mona kept me informed during all stages of my visit. Also, provided loaner when it was determined that wa More

by mrmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Batten
March 25, 2016

Great as always I always deal with Mona Crooks and she is the greatest when she has a day off I will Waite for her to return and make an appointment and she always g More

by RWORKENAOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

service Service is always fast and complete. Service rep is helpful, friendly and courteous. I will be back for service of both of my cars when needed. More

by gandcball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

vehicle recall Was treated very good no problems truck was done in specified time Will continue to return as needed.would tell other people about my Klaben Ford expe More

by FDG183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sawyer, Justin Stevenson
March 24, 2016

Great dealership Klaben Ford Lincoln is a great dealership with great people working there. I would recommend this dealership to anyone. Rich Klaben is a very involved More

by pcampanizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
March 24, 2016

Great Service! We always receive great Service at Klaben! Eric is very professional and friendly. We always get in and out within a reasonable time frame. I recommen More

by TERRILB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
March 24, 2016

Quick Service Joe French returned my call quickly after I left a message about car not starting and was told to tow it in for service. My car was fit in for service More

by T3HM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

great service These guys are so nice and cordial on your visit you think wow. now you come in again and they are even nicer how can that be. dealt with mike got rig More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 24, 2016

I HAVE NEVER HAD ANY PROBLEMS WITH SERVICE OR SALESMAN Like I stated, NO PROBLEMS or I would have switched dealers. I am always reminded when it,s time for oil change or check up. More

by POPTALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Beavers
March 24, 2016

Knowledgeable staff Kim listens carefully to my concerns with my time in getting my car serviced & offers realistic windows & solutions, so I can plan my work day with a More

by PETROVIC_CHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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