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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,230 Reviews

5,230 Reviews of Klaben Ford Lincoln - Service Center

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June 13, 2016

Great service The best service in the state. Great people to work with. Andy B - is also one of the best and wonderful person involved in the enter dealership. More

by DJHSTOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bellian
June 12, 2016

Great customer service Although the problem wasn't resolved they we're fast and caring about making sure I was taking care of right away.and put me in another car until they More

by THERESAKITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
June 12, 2016

Very accommodating I was very dissatisfied with my vehicle which I purchased from Klaben and the service center did a good job of trying to rectify the situation. Even t More

by KRISTA4306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2016

Scheduled service call Easy delivery right inside, a friendly staff, nice,clean environment while I waited, short wait, car was washed & I was out the door! Thank you. More

by MMM EEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2016

service Getting more mature and cannot do the things I used to, even with having a complete garage with lift, I find doing even some menial things troubling. More

by gedaddy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
June 08, 2016

Very fast service I loved everything about how I was tested to the time my car was finished. Ended up being much cheaper than I thought. They serve waiting room was so More

by Zephanyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
June 08, 2016

Excellent Service for the Last 2 Years I only have positive things to say about Klaben service. I recently began working with Service Advisor Kim Wolfram and she is the best so far........ More

by JEP10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2016

Above and beyond service So with only my luck I had a battery go out on a pre owned car I had just bought. I called the salesman and he stayed late that day for me to bring hi More

by tmaheu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Peters
June 05, 2016

Check up Kim is the best. She is always such a big help and does whatever can to accommodate my schedule. I live almost an hour away and I will go to Kim eve More

by nlrozar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2016

First service on new car. Easy, friendly, professional. Not a long wait, offer of a free loaner if I wanted, fresh coffee, great donuts, free wi-fi. What's not to like? More

by jimar0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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