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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,983 Reviews

4,983 Reviews of Klaben Ford Lincoln - Service Center

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November 20, 2013

I have been bringing my Lincolns here for many years now and wouldn't even think of going somewhere else. Kim Wolfram is the best service advisor to work with and will take exceptional care of you! More

by nickj44224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 18, 2013

I was having "issues" with my brakes, another nationwide chain was unable to diagnose the problem. Took my Explorer to Klaben, which I should have done in the first place, and the problem was dis More

by SKGarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 17, 2013

The best service experience I have ever had. Danny and Kim went way above and beyond to help me get my car fixed. Thank you More

by nandxhalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Sawyer
November 14, 2013

I communicated with Tex Welch recently when my mother was having problems with the transmission on her 2012 Ford Focus. She and my father purchased many cars from Klaben Ford through the years and most of t More

by seikelberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tex Welch
November 11, 2013

Klaben Ford and Service Adviser Joe French always are friendly and professional. I know when I leave that service is completed properly. Thanks for the good work. More

by buttermore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 19, 2013

Mona has the right personality for this job! She is professional and pays attention to detail. She is always willing to listen, help, and explain. More

by ballglad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 18, 2013

Check engine light came on in our RV. Klaben Ford scheduled us on short notice and took care of the problem. Excellent service with updates throughout the process. More

by DennisMarjJauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 15, 2013

Adam and his coworkers went above and beyond to make sure I had a vehicle available to pick my daughter up from school. Thanks for another great visit! More

by steelhorse32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 10, 2013

I travel over 25 miles to have my Ford truck serviced at Klaben Ford because of Kim Wolfram, Service Advisor. After many years of taking my vehicles to Kim, and when Clarke Ford in Hudson shut down, there More

by jaxskk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
October 10, 2013

Joe was very friendly and gave all the information that I needed. Was very pleased with the service and the great attitude of all the employees. More

by lbpcross
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
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