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5,125 Reviews of Klaben Ford Lincoln - Service Center
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May 11, 2016
KLABEN ARE LIARS AND THIEVES AND I AM TELLING EVERYONE I am in my 7th or 8th car from Klaben I went for an oil change 2 weeks ago, on a work day and after 2 hours they hadn't touched my car and said I sh I am in my 7th or 8th car from Klaben I went for an oil change 2 weeks ago, on a work day and after 2 hours they hadn't touched my car and said I should reschedule I called Kenny King. Spike to Gabriel and told them both I will NEVER DO BUSINESS WITH THEM AGAIN AND I WANT SERVICE AGREEMENT MONEY BACK. OF COURSE NO ONE WILL CALL ME BACK SO THEY'RE STEALING MY MONEY AND LOSING A CUSTOMER. I AM TELLING ANYONE I KNOW THAT IS LOOKING FOR A CAR TO STAY AWAY FROM KLABEN. YOU LOST A $35000 DEAL TO MY SISTER WHO WENT ELSEWHERE WHEN I TOLD HER HOW YOU HAD DONE ME More
by grammy71708
Verified CustomerEmployees Worked With
Kenny King
May 09, 2016
Maintenance The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitud The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitude. More
by MABDENT
May 09, 2016
recall for F-150 first time I have been disappointed in service...after waiting 1 hour in lounge, I was told you hadn't received parts to fix/repair transmission recal first time I have been disappointed in service...after waiting 1 hour in lounge, I was told you hadn't received parts to fix/repair transmission recall........that I would have to return when I received recall letter!!??? More
by SANDIE.WELCH
Employees Worked With
May 09, 2016
service The only bad thing about bringing my cars in for service is the endless requests to participate in these surveys. This is the second time I've done th The only bad thing about bringing my cars in for service is the endless requests to participate in these surveys. This is the second time I've done this . The service is great ,couldn't be better . I'm not bashfull . I f it is anything but great ,you'll hear from me I promise . More
by NATEZAP
Employees Worked With
Eric Dyer
May 09, 2016
Excellent cust. service !! Brought my Escape because of battery issues. No appointment. They took care of me very quickly. The paper work was completed and was told it would be Brought my Escape because of battery issues. No appointment. They took care of me very quickly. The paper work was completed and was told it would be seen to first thing next morning. I got a call by 6:00 ish the same day, and was told my car wa ready, what was done and the cost, which was a surprising $20 . I picked it up first thing the next morning . Very pleased with the whole experience !! My rep was Joe French. More
by kboyes
Employees Worked With
May 08, 2016
Great service experience Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. More
by Scott821
Employees Worked With
May 06, 2016
Awesome This is only the 2nd time I have taken my car in for the works package, but Eric is awesome. Very pleasant, helpful and kind. This is only the 2nd time I have taken my car in for the works package, but Eric is awesome. Very pleasant, helpful and kind. More
by laurie_matulin
Employees Worked With
Eric Dyer
May 06, 2016
Quick, efficient and friendly I took my car in to have a recall taken care of and it was a painless process! I received great customer service as they looked at another concern I I took my car in to have a recall taken care of and it was a painless process! I received great customer service as they looked at another concern I had which turned out to be nothing. More
by SCK1821
Employees Worked With
Eric Dyer
May 05, 2016
Great experience . Quick and friendly service. Waiting room clean. Nice snacks. Very accommodating. Love the online appointment option. Never had a bad experience at t . Quick and friendly service. Waiting room clean. Nice snacks. Very accommodating. Love the online appointment option. Never had a bad experience at this dealership. More
by Todson
Employees Worked With
Jason DeMarco
May 03, 2016
Reliable Ran various diagnostics to resolve. Prompt, thorough service providing me with all options and possible alternative solutions and costs. Kim Wolfram Ran various diagnostics to resolve. Prompt, thorough service providing me with all options and possible alternative solutions and costs. Kim Wolfram always provides great service! Trustworthy and dependable! More
by Pl8ime
Employees Worked With
