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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,233 Reviews

5,233 Reviews of Klaben Ford Lincoln - Service Center

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July 29, 2016

Always the best experience. Outstanding Sales & Service Eric is always a pleasure to work with. Very accommodating due to my inconsistent work schedule. I have the satisfaction and comfort of knowing when I More

by CLEVFAN06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tetreault, Eric Dyer
July 29, 2016

Good and professional service Have had my car serviced several times by Klaben and has alway been a good experience. Always greeted within a few minutes after arrival, Eric is gr More

by STARGUR2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
July 28, 2016

This shop is the best I highly recommend the shop to fix your vehicle the service I received from them was unbelievable they had my vehicle looking better than new in a ver More

by snyder71065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2016

Quick,easy,pleasant !! I just like dealing with Mona Crooks ! She is always right there to help you and get things going so that you can get on your way faster! She is alway More

by wasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Paytas
July 27, 2016

Klaben Ford, why go enywhere else? My wife and I have been doing business with Klaben Ford Service for many years. We have never had a bad experience. Mike Brandvold is our service ad More

by HOTROCK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2016

Always top notch Klaben always does a great job and they make me feel like I am a valued customer. Service manager called me later on to make sure that my issue was re More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2016

Part service Klaben' service center always deserves 5 stars. They are quick and friendly. They don't try to get your $ anyway they can. They treat you the way they More

by TaylorMarie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
July 27, 2016

Great service as usual. Let me know about clutch change since I have been having problems and ordered parts. They always seem to actually find the problem. More

by lbuklad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2016

Quick response Had an issue from an earlier service to replace an airbag. Scheduled me on the spot and quickly corrected the problem. Pleased with service provided. More

by STROBES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2016

ford was acting strangely. They fixed it as soon as the part came in with no apointment I was given a ride home and was updated on the progress. More

by JBAIRD3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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