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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,125 Reviews

5,125 Reviews of Klaben Ford Lincoln - Service Center

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May 17, 2016

Short and Sweet! Always easy to take my car in for a check up, oil change and minor maintenance! Mike is always friendly and attentive to my car's needs. More

by ANNMARIEPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
May 17, 2016

absolutely satisfied Jason was my service rep. He treated me with respect and gave me all the information I needed to make my decisions. I was there for any oil change a More

by tiggertu78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service
May 17, 2016

roscoe woodberry the best sale person that I ever work with just a great sale person Roscoe has come out to my work, pick up my truck took to have it service and More

by RICK29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016

My Lincoln From sales to service everyone has been great Good deal on the car and great help on the recall that turned into a savings on oil change and tire rot More

by JEFF532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016

Pleasant and professional as always. Joe French was pleasant and professional as always. We have been coming to Klaben for 20 plus years for sales and service. Our 2001 Taurus has served More

by Garjudduerrhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard "Buddy" Moore
May 16, 2016

I was pleased with the help repairing the damage to my fusio Bumper that was scratched at your service center. thank you for all you did to correct it . Gary Doxey I will use Klaben when it is possible More

by gdoxey9113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Tetreault, Nick Johnson
May 15, 2016

Follow up to service issue Tom contacted me within 2 days of an issue I sent a review for which I was unhappy. He listened to my concerns and provide a quality solution to ease More

by CKELLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2016

very good quick response Just basically my services Rep is always quick to respond and are always nice and I love the comford of. The waiting area and everything that it offer More

by khimstanden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
May 12, 2016

Very positive experience Everyone were very courteous and the service work was done in a timely manner. They offered a complementary car wash at the end of the service whic More

by RRUMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tex Welch, Eric Dyer
May 12, 2016

SATISFIED Always a pleasure to visit this service center. Everyone is personable, very willing to take of you on a basis that seems more personal than business. More

by 1016DALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona was the primary one I worked with on the last visit. The others were in the past., Jason DeMarco
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