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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,997 Reviews

4,997 Reviews of Klaben Ford Lincoln - Service Center

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May 23, 2015

Why go anywhere else? Kim has been my service advisor for years. She's extremely detailed, organized, and explains everything from the basic oil change to a needed repair. More

by nickj44224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Loretta
May 14, 2015

Exceptional Service I was impressed very with the level of (1) sincere concern for me, (2) sincere customer service, (3) excellent expertise about my truck. Absolutely t More

by slush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Alcorn
May 12, 2015

Mona crooks recall & 105,000 mile service Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great H More

by Helenz43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2015

PROFESSIONAL Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Bod More

by akollarik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : carl, Steve Workman
May 08, 2015

Never had a bad visit We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to More

by stregaincf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 04, 2015

Treated like Family My family has purchased Fords from this dealership for about 30 years. I was the last one in the line, and have purchased 3 Ford at Klaben. I have tak More

by Silver Surfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Colbert, Kenny King
May 01, 2015

1st oil change Can't say enough about this dealership. This is my 2nd car from them and plan on leasing many more from Klaben's. Everyone there from sales, service a More

by JohnM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 17, 2015

Warranty work on fan switvh Our service advisor, Kim Wolfram was wonderful. She showed understanding and compassion for me as a customer. She took the time to listen to me and More

by Dstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 14, 2015

Great service! Not only is the service great, so are the people who work there. Klaben really takes the tI'm to get to know you and your vehicle's history. More

by Ryan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenny King
April 14, 2015

Above and Beyond I want to take a moment to say BRAVO! to Brandon Brinko and the entire staff at Klaben Auto Body. Brandon is the pinnacle of professionalism and kind More

by vava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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