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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,984 Reviews

4,984 Reviews of Klaben Ford Lincoln - Service Center

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April 07, 2015

Great service every time Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. More

by ggriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2015

Top-Notch Service Department Kim Wolfram is an asset to the organization. Always friendly, knowledgeable, and efficient, she makes my job of fleet manager much easier. My vehicl More

by NGPI-U_Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 31, 2015

Kim is the best!! I had a family member who used to own a Ford Dealership but I still came to Klaben. Kim W. takes care of me as if I were family. She is always up fron More

by JAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 30, 2015

Mike is the best Had a lengthy problem with my wife's car Mike kept us informed every day took care of out need he definitely went out of his way to make us happy. More

by firegav
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry colbert
March 20, 2015

cstjohn My experience with Klaben Ford in Kent was great. I have leased five other vehicles in the past with Klaben Ford in Kent. Everyone was great, the se More

by cstjohn846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Mott
March 04, 2015

2013 Ford Raotor I had a problem with my truck i called Jeff Tetreault he help me out so much i can't say enough about Jeff he is awesome he emailed Mike Brandvold ab More

by jose227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Tetreault
November 03, 2014

A walk in the park! Klaben Ford is such a friendly dealership that it makes my car buying experience very enjoyable. Bob Paytas has been my salesperson for quite some tim More

by lpaxton946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Paytas
October 09, 2014

Helped me with my locking my keys inside I accidently locked my key fob inside my car. Even though I purchased my vehicle in Rochester, NY, I was directed to call Kent, Ohio where the vehicl More

by clogene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Buddy" Moore
October 07, 2014

Quick, courteous service I was looking for a new mechanic for my Ford Focus, and Sean suggested I come by to have someone take a look at my vehicle. I came in during the after More

by kdbrown
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
October 01, 2014

What a Wonderful Dealership and Service Department My Family has been purchasing our vehicles from Klaben Ford for over 15 years. We have purchased both new and per-certified used cars and trucks. JC More

by ecmikesina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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