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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,126 Reviews

5,126 Reviews of Klaben Ford Lincoln - Service Center

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May 24, 2016

Oil Change, Tire Rotation and Wiper Motor Fixed As always, fantastic service and great communication received from the service department at Klaben! It's so convenient to drop my car of the night be More

by ALW15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016

great service at affordable prices got done what i needed and got a super price always deal with klaben and kim never go anywhere else klaben takes care of all my needs More

by SUDDENSAM1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016

15,000 mile service Eric, our service advisor, was very helpful; he explained the service to be performed very clearly and let me know that the car may need an align More

by mj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 22, 2016

Joe French always gives me outstanding service, when I bring my car in for scheduled maintenance service checks. I highly recommend him and it is a pleasure to have him as my service advisor. Thank you Jo More

by chuckfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe French
May 22, 2016

Joe is Awesome to work with. He is always very helpful. I always get speedy service cause he always meets his appointments as scheduled. Joe has been servicing my families Fords for years. Thank you Joe for More

by chuckfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2016

Multi trip roof repair Rattles are tough. I have a car with a big one in the roof that took quite a bit of effort to identify and try solutions. Now, it's much quieter More

by Nichomama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2016

Pleasant experience as always! As always an enjoyable experience having my ST serviced at Klaben, Kim Wolfram is a great asset having her in your employment! Her knowledge and atten More

by jerwasup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2016

Treatment Mona Crooks treated my mom and I nicely and with respect. Mona always seems to be in a good mood as well as the other workers. The waiting room is com More

by BMUNROEFALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2016

Fantastic! Mike is on spot with everything he say and the work he say is going to be done gets done not like library ford. Library tells you they did something a More

by ED SPREITZER
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2016

Met expectations Doug Carter picked up and dropped off my car at work which is a big help with my busy schedule. Kim made service recommendations without pressure. More

by RAMOHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
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