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5,234 Reviews of Klaben Ford Lincoln - Service Center
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August 10, 2016
Fast and easy Love this dealership. The Klabens are great as are Terry Colbert, Mike Cooney and Doug Carter. They always are so helpful and make your experience so Love this dealership. The Klabens are great as are Terry Colbert, Mike Cooney and Doug Carter. They always are so helpful and make your experience so easy. Great place to buy a car. Thanks for being so helpful! More
by KCOLBERT2
Verified Customer
August 09, 2016
Great customer service I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, als I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, also, made sure I was aware of the amenities in the customer lounge. Thanks Klaben and Joe French for a pleasant dealership experience. More
by ANDREAMBIGGER6
Employees Worked With
August 09, 2016
Great service all around This dealership and service center is top notch. My service advisor has always treated me wonderfully, from everything my car needs to securing me a This dealership and service center is top notch. My service advisor has always treated me wonderfully, from everything my car needs to securing me a loaner so I can continue my day with my family while my car is being taken of (I am part of the loyalty link program) The times I have had to wait though the service was efficient and they did their best to get me on my way quickly. I highly recommended this dealer and this service facility. More
by strong_one1
Employees Worked With
August 09, 2016
Incredible Service Department I received the best service from this shop! Honestly, I will never go anywhere else to have my car serviced. After dealing with another Ford dealershi I received the best service from this shop! Honestly, I will never go anywhere else to have my car serviced. After dealing with another Ford dealership for years I have officially seen the light. Klaben Ford service shop workers are extremely competent & incredibly helpful. For years I have had to explain the issues I've been having with my car and the other dealership in the past was always skeptical or confused as to what the problem was I never received any real answers or solutions until I came to Klaben! The guys at Klaben were fully aware of what was happening with my car and were extremely quick to repair the issue! I am in love with the service I received here! ?????????? More
by JulieMartinelli
Employees Worked With
Matt King, Anthony Wilson
August 09, 2016
Repair of car involved in an accident. Professional and thorough service was provided following a recent car accident. The car looks great and runs like a charm. Would definitely recommend Professional and thorough service was provided following a recent car accident. The car looks great and runs like a charm. Would definitely recommend this place. More
by Kenny123
Employees Worked With
Steve Workman
August 09, 2016
Great and fast service department As soon as I pulled in the service bay my service adviser Mona was there with my paper work already to sign. with in minutes I was sitting in the clea As soon as I pulled in the service bay my service adviser Mona was there with my paper work already to sign. with in minutes I was sitting in the clean comfortable waiting with a cup of coffee and a doughnut. In less then an hour the service was done and the car washed and I was on my way ! Fantastic .!! More
by wasp
August 08, 2016
Pros at Klaben Klaben team rocked. Total trust. Were not intrusive, kept us up to date during the repair process, explained options clearly. Would recommend Klaben Klaben team rocked. Total trust. Were not intrusive, kept us up to date during the repair process, explained options clearly. Would recommend Klaben to anyone. More
by iheartgallen
Employees Worked With
Entire group was fantastic.
August 06, 2016
Klaben Ford Just brought second cars from Klaben and I am so happy about my Purchased Ty Davis my salesman is great and the staff is friendly ...The service depar Just brought second cars from Klaben and I am so happy about my Purchased Ty Davis my salesman is great and the staff is friendly ...The service department has fix my car with no problem More
by gwebb12
Employees Worked With
Ty Davis, Jason DeMarco
August 05, 2016
Purchase Experience A+, Warranty Service Experience F I purchased a Ford Transit from Klaben Ford quite a while ago. Great car buying experience, no complaints there. The problem arose when I needed war I purchased a Ford Transit from Klaben Ford quite a while ago. Great car buying experience, no complaints there. The problem arose when I needed warranty repair service on the vehicle. I had it in months ago and was told it had warranty repairs necessary on several issues. I was told I would be contacted when the parts came in. time went by, finally, my assistant called in and inquired about the parts several months later and although they were in for the vehicle no one had ever called me to schedule the service. After she updated me that they were in fact in, she called the advisor back (who wasn’t available at the time) and left a message for him with the receptionist and on his voicemail. Weeks go by, no return call. SHE then called back in about two weeks ago, and the advisor scheduled service for that day (finally) and wouldn't you know we had an emergency come up and she couldn't come in. It’s an hour drive for me to bring the vehicle in. Since that day two weeks ago...no call from anyone in service to reschedule; so I just put a request in online to try and schedule again. Service is service, I shouldn't have to call after months to "check and see" if my warranty parts ever arrived and schedule. I should have been contacted months ago when they came in; not to mention this is a company vehicle for my small business and at the time I originally contacted the service dept. it was slow season. Now, it’s the middle of my busy season and having to go without the vehicle is going to hurt my business and income to provide for my family! SO FRUSTRATED! More
by DC-PR&SCLLC
Employees Worked With
Eric Dyer
August 04, 2016
Helpful They helped me find the best tires for my price range and let me choose out of the three selections and even gave me a ride to work which was very hel They helped me find the best tires for my price range and let me choose out of the three selections and even gave me a ride to work which was very helpful. The went the extra mile for me More
by a-kennedy
Employees Worked With
