5,128 Reviews of Klaben Ford Lincoln - Service Center
Great Experience-- Easy and Quick Best dealer experience I've had to date. Dealer was upfront about pricing, called to confirm the repairs in a quick and timely manner. I will defi Best dealer experience I've had to date. Dealer was upfront about pricing, called to confirm the repairs in a quick and timely manner. I will definitely return to Klaben for future service. More
Incredible staff!!!! Incredible service department with employees that go above and beyond! Fast and friendly! Always a very clean and professional environment! Highly rec Incredible service department with employees that go above and beyond! Fast and friendly! Always a very clean and professional environment! Highly recommended for any kind of service you may need!! More
Quick and friendly As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable to As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable too. Great price with all the discounts available too. More
Service work Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off are on our way to work in less then 10 minutes More
Great service They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. More
Excellent The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and very knolageable. Thanks More
Excellent, over-and-above service! Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious procrastinator, I waited until the week before the trip to schedule maintenance. Kim at Klaben service said they were booked up til the following week. Told her about my trip and she got me scheduled for 2 days later. Took car in for scheduled maintenance and a leaky water pump was discovered so I had to leave the car, as they didn't have the part on hand. Kim handled the entire situation, called me to keep me updated. Extremely nice and pleasant lady! My car was fixed the next day and ready for my trip to Florida. I feel Klaben's service center went over and above to get me scheduled last minute, totally keeping my needs in mind with my upcoming trip, and did a thorough job of checking out my car and found the mechanical defect (there were no symptoms of the leak). I honestly can say I have never been treated so kindly by a service center, especially one who does such high volume. I had considered taking my Toyota only to a Toyota dealer for maintenance, but I am glad I went to Klaben Ford service and will continue to use their service to maintain my car. A special Thank You to Kim for an excellent experience! More
Both Service Department and sales are great. My 2 week old new car had a problem after work one day. I was on the phone with Service while I was driving there. They could not give me a loaner bu My 2 week old new car had a problem after work one day. I was on the phone with Service while I was driving there. They could not give me a loaner but a loaner was waiting for me (from Sales department). I had my car back within a few days (of course the problem happened at 5:30 Thursday evening and Service was extremely busy Friday. I drove my car to West Virginia (for Business) and it worked perfectly. More
Updates I will not go to any other dealership for service to my vehicle. Service is very fast and done right the first time. Highly recommended for anyone to I will not go to any other dealership for service to my vehicle. Service is very fast and done right the first time. Highly recommended for anyone to go here. More
Oil Change and Speaker work Took my truck in for an oil change and an issue about the front driver's side speaker. They replaced the speaker and had the oil change done quick an Took my truck in for an oil change and an issue about the front driver's side speaker. They replaced the speaker and had the oil change done quick and painlessly. Great job. More