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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,128 Reviews

5,128 Reviews of Klaben Ford Lincoln - Service Center

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May 31, 2016

Great Experience-- Easy and Quick Best dealer experience I've had to date. Dealer was upfront about pricing, called to confirm the repairs in a quick and timely manner. I will defi More

by mustang12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 30, 2016

Incredible staff!!!! Incredible service department with employees that go above and beyond! Fast and friendly! Always a very clean and professional environment! Highly rec More

by EMERYRODWALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Quick and friendly As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable to More

by Bookbug1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2016

Service work Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off More

by PORTAGETILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2016

Great service They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. More

by johnhebert4
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 28, 2016

Excellent The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and More

by FLYBOY22266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
May 25, 2016

Excellent, over-and-above service! Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious More

by MAGMED62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2016

Both Service Department and sales are great. My 2 week old new car had a problem after work one day. I was on the phone with Service while I was driving there. They could not give me a loaner bu More

by SHAFFERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 25, 2016

Updates I will not go to any other dealership for service to my vehicle. Service is very fast and done right the first time. Highly recommended for anyone to More

by KLP1617
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2016

Oil Change and Speaker work Took my truck in for an oil change and an issue about the front driver's side speaker. They replaced the speaker and had the oil change done quick an More

by jfilm706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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