Klaben Ford Lincoln - Service Center

Great Service KIm is very knowledgeable about my vehicle and making sure I have everything up to date when servicing my vehicle and explains everything in detail. KIm is very knowledgeable about my vehicle and making sure I have everything up to date when servicing my vehicle and explains everything in detail. Great person to deal with. The whole service department is great to work with and they work as a team. More

Personalized, professional, and consistent customer service! After a stress-free purchasing experience with Gene Kallmeyer, I began working with the service department for regular maintenance on my Ford Escape. After a stress-free purchasing experience with Gene Kallmeyer, I began working with the service department for regular maintenance on my Ford Escape. I have consistently been impressed with the quality of service and repairs at Klaben. Joe French, the service representative I work with always helps explain the status of my vehicle, and proactively plans with me for what maintenance it may need in the near future. Even during a wicked winter weather, when AAA was unable to help me, two of the service team staff drove 35 minutes to my place of employment to pick up my vehicle and return it to inspect the brake system, and expected nothing in return. Thanks to Gene, Joe, & the entire team at Klaben, you have made me loyal to Klaben Ford! More

Why go anywhere else? Kim has been my service advisor for years. She's extremely detailed, organized, and explains everything from the basic oil change to a needed repair. Kim has been my service advisor for years. She's extremely detailed, organized, and explains everything from the basic oil change to a needed repair. She always goes above and beyond to create an exceptional experience. Loretta in the service loaner department also goes above and beyond to make sure that a loaner vehicle is available while my car is in for service. More

Exceptional Service I was impressed very with the level of (1) sincere concern for me, (2) sincere customer service, (3) excellent expertise about my truck. Absolutely t I was impressed very with the level of (1) sincere concern for me, (2) sincere customer service, (3) excellent expertise about my truck. Absolutely top notch service! More

Mona crooks recall & 105,000 mile service Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great H Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great Have never had any problems & get maximum mileage from my cars due to the quality service & repairs. rate them star in all departments. they know the definition of service & provide at highest level More

PROFESSIONAL Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Bod Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Body shop personnel since 2002 • Artie Gissinger is the definition of quality workmanship and excellent customer service. • Artie and his team of professionals deliver beyond expectations. • THESE ARE THE ONLY PEOPLE THAT I WOULD EVEN LET TOUCH MY TRUCK! • Not only do I exclusively utilize Klaben body shop for all of my work, but I have no reservations recommending their services to friends, family, and even my own business customers. • If you expect your vehicle to look the way it did on the show room floor, then Klaben Body shop is your only choice! Sincerely, Andrew Kollarik More

Never had a bad visit We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to get you into the vehicle you want and the service department employees are always considerate and knowledgeable. When it is time for the next vehicle we will be using Klaben. More

Treated like Family My family has purchased Fords from this dealership for about 30 years. I was the last one in the line, and have purchased 3 Ford at Klaben. I have tak My family has purchased Fords from this dealership for about 30 years. I was the last one in the line, and have purchased 3 Ford at Klaben. I have taken all of them to be serviced there. I always receive a friendly welcome, and the best care of my vehicles. Mike is the greatest with the knowledge of my vehicles, and helps all the time with the best advice for my repairs. I always recommend the Klaben Ford Lincoln Dealership in Kent for anyone who needs repairs. More

1st oil change Can't say enough about this dealership. This is my 2nd car from them and plan on leasing many more from Klaben's. Everyone there from sales, service a Can't say enough about this dealership. This is my 2nd car from them and plan on leasing many more from Klaben's. Everyone there from sales, service and even the finance people are very pleasant to deal with and knowledgeable when it comes to their job. This particular visit was my 1st oil change on my latest car and dealt with Kim, as always, she took care of everything and had me out of there in no time at all. More

Warranty work on fan switvh Our service advisor, Kim Wolfram was wonderful. She showed understanding and compassion for me as a customer. She took the time to listen to me and Our service advisor, Kim Wolfram was wonderful. She showed understanding and compassion for me as a customer. She took the time to listen to me and exceeded my expectations. More