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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,801 Reviews

4,801 Reviews of Klaben Ford Lincoln - Service Center

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April 29, 2016

Best service ever I love all the people at Klaben! They are always so nice and up beat! I would tell anyone with a Lincoln or Ford to go there. More

by Jdyer08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
April 28, 2016

Very professional and prompt ,kept my appointment,called as promised,did what I asked and needed to be done.also washed my vehicle when finished.explained everything that was don More

by Arilnmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2016

Service In for oil change. found out Needed rear brake pads, & a door handle recall. It took 1 1/2 hours for them to tell me. More

by LINDAPENNOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
April 27, 2016

Excellent service I experienced excellent service when I brought my Escape in for service recently. Kim wolfram was very efficient and friendly and look forward to her More

by NEWPORTPAT
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2016

Always great! We have been taking our vehicles for service to Klaben for many years. Our service advisor Mike is the best. All of the rest of the staff is very nic More

by THEFELTS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Workman
April 21, 2016

Service Great service and a friendly atmosphere. It was my first time at the dealership and I will return. Mono was very friendly and did a thorough job. More

by vincepalumbo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 21, 2016

4th Lincoln and the experience continues When I got my first MKX from Klayben after poor service experiences ( note the plural) from my previous Ford Lincoln supplier I stressed to the Sales More

by GJC812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hryb
April 21, 2016

First time service Received my oil change and tire rotation and a number of checks and double checks to make sure my vehicle was in good working order and even got a car More

by truehand7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2016

Good service, not been the best truck I've ever owned Got me in and out very quickly. It was done on time. This F150 hasn't been the best truck I've ever owned. I've had to spend a lot of money on repairs More

by TLUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2016

Thank you kim Thank you Kim for taking the time to make sure my rims were handled with care. I appreciate everything you do for me and my family. Thank you again! More

by tgiardina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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