Klaben Ford Lincoln - Service Center

Why I go to Klaben Klaben has always been my choice of dealerships to get service. I moved to Georgia 4 years ago and must get my services done at my local dealership bu Klaben has always been my choice of dealerships to get service. I moved to Georgia 4 years ago and must get my services done at my local dealership but I do not get the service that Klaben provides. I set an appointment for my last visit to Ohio and purchased my new tires from Klaben in Kent! Thank you Mike and all the service department for your consistent top notch service. Your service department is what made me purchase from you instead of my local dealership. Not many people would drive to Ohio to purchaase tires ! Just shows how well you are treated. Thank you ! More

Klayben Lincoln Service This is the 4th Lincoln I have sourced with Klayben and have always had the viewpoint that the Sales Department sells the first one and the Service De This is the 4th Lincoln I have sourced with Klayben and have always had the viewpoint that the Sales Department sells the first one and the Service Department ensures that you return on future replacements by doing an excellent job More

2015 Focus Hello....My daughter had her car towed in on Saturday morning and needed a loaner ASAP because she was in a wedding and needed to get there early. We Hello....My daughter had her car towed in on Saturday morning and needed a loaner ASAP because she was in a wedding and needed to get there early. We drove up to Klaben's service dept. after the car was towed and it was a team effort to get her back on the road. Thanks to Anthony, Mike, Kyle, Joe and Loretta, she was on her way very soon and I stayed and finished the paperwork. Thank you to all! More

Tops for Service Brought in my vehicle for service and it was quickly and competently handled by Kim Wolfram and the service staff. I highly recommend Klaben Ford. A Brought in my vehicle for service and it was quickly and competently handled by Kim Wolfram and the service staff. I highly recommend Klaben Ford. A+ More

Getting it done! I had to bring my escape in because the check engine light came on. this was during the work week and my hours are not easily rescheduled. After tal I had to bring my escape in because the check engine light came on. this was during the work week and my hours are not easily rescheduled. After talking with my service advisor Kim, she suggested dropping my car off after work that day and they will take a look at it first thing next morning and call me at work afterwards. I had to use my wife's car for a day, but Kim called the next morning as she said she would and hit me up with great news that they had the part in shop that needed to be replaced and it was still covered under warranty...great news to my wallet. I just wanted to thank Kim for the speedy service needed! More

Easy to drop off and get repaired I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed th I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed the service quickly while lending me an inexpensive loaner. More

We only came in to get information about leasing My daughter and I came into the dealership to ask questions and find out information about leasing a vehicle as we have never done that and had some r My daughter and I came into the dealership to ask questions and find out information about leasing a vehicle as we have never done that and had some reservations. After spending only a few minutes with the sales manager, Steve Stephens, we not only had all our questions answered, but also felt so much at ease that we were ready to pick our cars out. Nick Brant, the salesman we worked with showed us the Jeeps of our dreams and within an hour after arriving, we test drove and picked out the cars we wanted. I also got a great trade in price for my used car. If you need a car Klaben Chrysler/Jeep/Dodge is the place to go! Kim Devlin was also awesome, she quickly got us through our loan signings and out the door to drive away in our new cars! Thanks to everyone there who made this such a great experience :) More

Excellent Experience The team at Klaben Service Center are professional and courteous. They make me feel that I am valued and the attention is appreciated. I have continu The team at Klaben Service Center are professional and courteous. They make me feel that I am valued and the attention is appreciated. I have continued to drive 30 miles to your location for the service of my 2009 Ford Flex. More

Quick in and out! I arrived at 7:01 am. For a quick tire rotation, as my tires were purchased there. I did ask the gentleman at the desk if they would check a sound in I arrived at 7:01 am. For a quick tire rotation, as my tires were purchased there. I did ask the gentleman at the desk if they would check a sound in the rear tire area. They were quick and I was in and out! Great to know they are so courteous and helpful! More

always attentive ,outstanding !!! no explanation needed,!!!see above,refer to survey answers-would not change service centers unless an emergency occurred and unable to travel to this no explanation needed,!!!see above,refer to survey answers-would not change service centers unless an emergency occurred and unable to travel to this service center due to car inoperative to drive the distance, and towing beyond miles allowed. More