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4,799 Reviews of Klaben Ford Lincoln - Service Center
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May 15, 2016
Follow up to service issue Tom contacted me within 2 days of an issue I sent a review for which I was unhappy. He listened to my concerns and provide a quality solution to ease Tom contacted me within 2 days of an issue I sent a review for which I was unhappy. He listened to my concerns and provide a quality solution to ease my frustration. More
by CKELLING
Verified CustomerEmployees Worked With
Helpful May 12, 2016
very good quick response Just basically my services Rep is always quick to respond and are always nice and I love the comford of. The waiting area and everything that it offer Just basically my services Rep is always quick to respond and are always nice and I love the comford of. The waiting area and everything that it offers More
by khimstanden
Employees Worked With
Jason DeMarco
May 12, 2016
SATISFIED Always a pleasure to visit this service center. Everyone is personable, very willing to take of you on a basis that seems more personal than business. Always a pleasure to visit this service center. Everyone is personable, very willing to take of you on a basis that seems more personal than business. They are very thorough with their job leaving me well versed and aware of what is happening to my car during this visit. I tell everyone how nice the waiting area is also. More
by 1016DALE
Employees Worked With
Other Employees :
Mona was the primary one I worked with on the last visit. The others were in the past., Jason DeMarco
May 12, 2016
Very positive experience Everyone were very courteous and the service work was done in a timely manner. They offered a complementary car wash at the end of the service whic Everyone were very courteous and the service work was done in a timely manner. They offered a complementary car wash at the end of the service which is a nice finish. More
by RRUMS1
May 11, 2016
KLABEN ARE LIARS AND THIEVES AND I AM TELLING EVERYONE I am in my 7th or 8th car from Klaben I went for an oil change 2 weeks ago, on a work day and after 2 hours they hadn't touched my car and said I sh I am in my 7th or 8th car from Klaben I went for an oil change 2 weeks ago, on a work day and after 2 hours they hadn't touched my car and said I should reschedule I called Kenny King. Spike to Gabriel and told them both I will NEVER DO BUSINESS WITH THEM AGAIN AND I WANT SERVICE AGREEMENT MONEY BACK. OF COURSE NO ONE WILL CALL ME BACK SO THEY'RE STEALING MY MONEY AND LOSING A CUSTOMER. I AM TELLING ANYONE I KNOW THAT IS LOOKING FOR A CAR TO STAY AWAY FROM KLABEN. YOU LOST A $35000 DEAL TO MY SISTER WHO WENT ELSEWHERE WHEN I TOLD HER HOW YOU HAD DONE ME More
by grammy71708
Employees Worked With
Kenny King
May 09, 2016
service The only bad thing about bringing my cars in for service is the endless requests to participate in these surveys. This is the second time I've done th The only bad thing about bringing my cars in for service is the endless requests to participate in these surveys. This is the second time I've done this . The service is great ,couldn't be better . I'm not bashfull . I f it is anything but great ,you'll hear from me I promise . More
by NATEZAP
Employees Worked With
Eric Dyer
May 09, 2016
Excellent cust. service !! Brought my Escape because of battery issues. No appointment. They took care of me very quickly. The paper work was completed and was told it would be Brought my Escape because of battery issues. No appointment. They took care of me very quickly. The paper work was completed and was told it would be seen to first thing next morning. I got a call by 6:00 ish the same day, and was told my car wa ready, what was done and the cost, which was a surprising $20 . I picked it up first thing the next morning . Very pleased with the whole experience !! My rep was Joe French. More
by kboyes
Employees Worked With
May 09, 2016
recall for F-150 first time I have been disappointed in service...after waiting 1 hour in lounge, I was told you hadn't received parts to fix/repair transmission recal first time I have been disappointed in service...after waiting 1 hour in lounge, I was told you hadn't received parts to fix/repair transmission recall........that I would have to return when I received recall letter!!??? More
by SANDIE.WELCH
Employees Worked With
May 08, 2016
Maintenance The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitud The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitude. More
by MABDENT
May 08, 2016
Great service experience Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. More
by Scott821
Employees Worked With
