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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,801 Reviews

4,801 Reviews of Klaben Ford Lincoln - Service Center

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May 25, 2016

Both Service Department and sales are great. My 2 week old new car had a problem after work one day. I was on the phone with Service while I was driving there. They could not give me a loaner bu More

by SHAFFERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 25, 2016

Updates I will not go to any other dealership for service to my vehicle. Service is very fast and done right the first time. Highly recommended for anyone to More

by KLP1617
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2016

Oil Change, Tire Rotation and Wiper Motor Fixed As always, fantastic service and great communication received from the service department at Klaben! It's so convenient to drop my car of the night be More

by ALW15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2016

Oil Change and Speaker work Took my truck in for an oil change and an issue about the front driver's side speaker. They replaced the speaker and had the oil change done quick an More

by jfilm706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2016

Timely Repairs and Excellent While We Waited Experience Took both of our cars in for maintenance. While I waited our salesman Don let my wife and I test drive a couple of potential future lease cars. While More

by Gdogghbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Batten, Eric Dyer
May 24, 2016

Always Satisfied We drive to Klaben for the service. We are personally convinced that no other dealership can provide the care, treatment and overall vehicle service w More

by DEANDAY1088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016

great service at affordable prices got done what i needed and got a super price always deal with klaben and kim never go anywhere else klaben takes care of all my needs More

by SUDDENSAM1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2016

15,000 mile service Eric, our service advisor, was very helpful; he explained the service to be performed very clearly and let me know that the car may need an align More

by mj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
May 22, 2016

Joe French always gives me outstanding service, when I bring my car in for scheduled maintenance service checks. I highly recommend him and it is a pleasure to have him as my service advisor. Thank you Jo More

by chuckfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe French
May 22, 2016

Joe is Awesome to work with. He is always very helpful. I always get speedy service cause he always meets his appointments as scheduled. Joe has been servicing my families Fords for years. Thank you Joe for More

by chuckfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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