Klaben Ford Lincoln - Service Center

Good job fixing my car I've always been very pleased with the work they do at Klaben on my 2013 Escape. I was able to drop the car off on Friday evening and pick it up Satu I've always been very pleased with the work they do at Klaben on my 2013 Escape. I was able to drop the car off on Friday evening and pick it up Saturday morning and all was fixed. My only problem was the call I received from the serviceman was extremely difficult to hear and understand. I wasn't 100% sure what he said but had confidence it would be okay. I learned I need to check the seat position before I leave the parking lot. They reclined the seat so far back I couldn't reach the steering wheel without sitting far forward. I had trouble figuring out how to return the seat back to the upright position. The price for the service was only okay because I had purchased a warranty. Over $400 for a switch in the steering wheel seems to be awfully steep. Without the warranty I would not have had the work done. My car is too new to have such a problem as a switch in the steering wheel go bad. (This was the switch that allows me to reset the trip distance, etc.) More

Great Service, Value, and Communication I brought my 2016 F150 in for the 10K service and as always Mike and staff had a smile and ready for an efficient check in. I was promptly notified w I brought my 2016 F150 in for the 10K service and as always Mike and staff had a smile and ready for an efficient check in. I was promptly notified when my truck was done and I was on my way. I wouldn't go anywhere else for service!!! More

Great People I would not go anywhere else for my car care these are the greatest people I ever dealt with and they are very careful with your car. I would not go anywhere else for my car care these are the greatest people I ever dealt with and they are very careful with your car. More

Great job Good experience and I will come again when it's time for service. I've been here several times and never had a bad experience. Thank you. Good experience and I will come again when it's time for service. I've been here several times and never had a bad experience. Thank you. More

Great service Great people very thourgh Mona explained the hole service that was performed on my truck. I will return for my next service. In 5000 miles. Great people very thourgh Mona explained the hole service that was performed on my truck. I will return for my next service. In 5000 miles. More

Attention Kim does a great job of listening and takes care of the service necessary to get me back to work. She is very educated about vehicles and is caring. Kim does a great job of listening and takes care of the service necessary to get me back to work. She is very educated about vehicles and is caring. Thanks More

Got needed service done without an appointment. Lounge is ++ I needed service before going on a trip. I was impressed that the service was performed without an appointment. Eric informed me of the status of my I needed service before going on a trip. I was impressed that the service was performed without an appointment. Eric informed me of the status of my vehicle all along the process. The customer lounge is awesome. Roomy, not cramped. Very nice place to wait on your vehicle while being serviced. I would strongly recommend when purchasing a Certified Pre Owned vehicle, to purchase the Lincoln Loyalty option. That has helped me keep down the cost of maintenance. More

They always get my car in quick and they always do an amazi. I went in for an oil change and they found a nail in my tire they fixed it . I always feel important when I go there they treat me like family . I went in for an oil change and they found a nail in my tire they fixed it . I always feel important when I go there they treat me like family . More

Excellent service. Super knowledgeable people I was impressed by the excellent service and knowledge of the people who worked with me. All my questions were answered quickly and accurately. Great I was impressed by the excellent service and knowledge of the people who worked with me. All my questions were answered quickly and accurately. Great experience. I'm glad I went there. More

Another great experience! Klaben is a great dealership and service place. Always friendly, kind, honest, and dependable. Great prices on tires too. I deal will Kim W. She is ve Klaben is a great dealership and service place. Always friendly, kind, honest, and dependable. Great prices on tires too. I deal will Kim W. She is very helpful and knowledgeable. I drive out of my way to return here. It's worth the drive. More