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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,297 Reviews

5,297 Reviews of Klaben Ford Lincoln - Service Center

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May 25, 2018

Excellent Service We received excellent service lead by a superior Service Advisor, Kim Wolfram. The care and attention to detail by the entire Klaben team could not ha More

by NSUCIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

Really came through in a Pinch! My son was on his way to work when his car's exhaust/muffler became detached and started dragging on the street under his car. It was late on a Saturd More

by mark@emerymerchantgroup.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Bowen
May 25, 2018

Everyone is very nice and very professional. I am always able to get an appt that is very suitable to my schedule. The waiting area is clean and has a pleasant atmosphere for waiting. More

by lgrund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny King, Nick Johnson, Kyle Sott
May 24, 2018

Great Service Quicklane has always done a great job. I’m constantly impressed with their service quality and timeliness. I recommend their services to all my family More

by zferg7722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Perkins, Floyd Bowen, John Silvey
May 23, 2018

ALWAYS EFFICIENT, COURTEOUS, KNOWLEDGEABLE ALWAYS IMPRESSED WITH THE QUALITY OF WORK I RECEIVE FROM KLABEN'S SERVICE EMPLOYEES... EFFICIENT, KNOWLEDGEABLE, COURTEOUS. WOULD HIGHLY RECOMMEND KL More

by jhuffman5040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
May 23, 2018

Absolutely wonderful! They always treat me wonderful! Because I have always had great service. Mike Brandvold is a phenomenal service tech!!! He always goes above and beyond to make sure everything is tak More

by rbennett127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018

Had a recall Went in for a recall ended up with a new lease on a Dodge Ram, everybody at Klaben was wonderful to work with, I would recommend them to everyone More

by SLUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018

Great service I was given a loaner when I brought my car in to get a problem fixed with my engine. Turns out they needed to replace the engine and kept us updated t More

by Mackku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018

Great service I always have a pleasant experience when i come here. They are always quick and able to fit me in! Would definitely recommend visiting for all your s More

by SSMIT226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tetreault
May 20, 2018

Great Service I have been coming here on a regular basis since I purchased my 2015 Escape. Everyone who works here goes above and beyond to ensure that the custome More

by BJLYSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
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