Klaben Ford Lincoln - Service Center

less time required then expected Brandon is polite,informative,and helpful. Everyone working there seems to be courteous to customers as well as employees. Lobby is comfortable and ve Brandon is polite,informative,and helpful. Everyone working there seems to be courteous to customers as well as employees. Lobby is comfortable and very clean. More

Great service! The service by Klaben was top notch. The issue was the third time the transmission of my 2014 Ford Focus needed repair in the last 2 years.. Wo The service by Klaben was top notch. The issue was the third time the transmission of my 2014 Ford Focus needed repair in the last 2 years.. Would I buy a car from Klaben Ford or get service there, ABSOLUTELY YES. More

Great Service and Accomodating as always Mike did an excellent job as always and successfully got F150 fixed and out the door. Thank God for extended warranty to cover two new turbos!!! Mike did an excellent job as always and successfully got F150 fixed and out the door. Thank God for extended warranty to cover two new turbos!!! More

Great management It was a pleasure working with Mr. Vanhoose. He listened to all of my needs and addressed each of them. He helped to make my overall experience good. It was a pleasure working with Mr. Vanhoose. He listened to all of my needs and addressed each of them. He helped to make my overall experience good. More

Perfectly serviced We've recently required service on two of our Fords - one was having an issue with its Sync system and the other had an issue with the driver's door. We've recently required service on two of our Fords - one was having an issue with its Sync system and the other had an issue with the driver's door. In both instances our cars were fixed in a timely manner - Mike made scheduling the service painless and in the end, both cars were fixed perfectly. More

Great experience! I visited the service center because there was a recall. I got the recall letter and called Ford service center, getting a service appointment fairly I visited the service center because there was a recall. I got the recall letter and called Ford service center, getting a service appointment fairly soon. The service experience was great. I dropped my car and they called me to pick it up within 2 hours. More

Great! Awesome staff, awesome service! I wouldn’t take my vehicle anywhere else to get serviced. They’re honest and kept me informed on the progress of my se Awesome staff, awesome service! I wouldn’t take my vehicle anywhere else to get serviced. They’re honest and kept me informed on the progress of my service. Thankfully I purchased an ESP, it saved me 1600! More

Very satisfied The best service I’ve ever had. Very nice people great customer service and very thoughtful. I’ve used this service department for 7yrs. Thank you The best service I’ve ever had. Very nice people great customer service and very thoughtful. I’ve used this service department for 7yrs. Thank you klaben your the best. More

Personalized service around my schedule, even on a hweekend! I came without an appointment on Memorial Day weekend. Management was able to accurately tell me when they would get to my car and (if all went well) I came without an appointment on Memorial Day weekend. Management was able to accurately tell me when they would get to my car and (if all went well), when they would be finished. The work was completed on time, professionally, and efficiently! More

Warranty service The service department, with Brandon, got my vehicle in for warranty service on less than a day's notice and provided me with information on the probl The service department, with Brandon, got my vehicle in for warranty service on less than a day's notice and provided me with information on the problem shortly thereafter. I was advised that it would take some time to get the job completed and was offered a loaner car in the meantime, and I declined because I have a second car at home. They did provide me a ride to home after I left the car and to the dealership when the car was ready to be picked up. I particularly appreciate Brandon's help in all of this. In addition, both courtesy drivers were fine, buy I particularly appreciated Bobby because he was very talkative, interested, and friendly, and hope you can find a continuing job for him. More