Klaben Ford Lincoln - Service Center

Always pleased at Klaben Service Took the SUV in for some routine maintenance and a leaking tire problem. The team lead by Mike Brandvold was courteous, quick, and knowledgeable as al Took the SUV in for some routine maintenance and a leaking tire problem. The team lead by Mike Brandvold was courteous, quick, and knowledgeable as always. They had me in and out quickly while I waited for the vehicle. Enjoy dealing with an honest hard working service center that looks out for me and my vehicles best interest. More

Awesome, they go above and beyond I took my escape in for a detail. Kim helped us out worked perfectly with our schedule cause we were going out of town that weekend. When we picked it I took my escape in for a detail. Kim helped us out worked perfectly with our schedule cause we were going out of town that weekend. When we picked it up it was perfect. It couldn't have been detailed any better August was the gentleman who did the detail and he did great work. I highly recommend if you want a good detail to take it to klaben. More

Service outstanding Honesty & integrity is definitely shown by the quality of your staff. Brandon Pritchett was a true example. Great experience from when I dropped off m Honesty & integrity is definitely shown by the quality of your staff. Brandon Pritchett was a true example. Great experience from when I dropped off my Mustang and picked it up. Worry free More

pleasant service people They where very kind ,curtious and helpful.took time to explain things.they where very patient and polite in person and on the phone every time I call They where very kind ,curtious and helpful.took time to explain things.they where very patient and polite in person and on the phone every time I called . More

Professional service people The entire Klaben experience is excellent with greetings and help upon arrival, clean waiting room with beverage and snacks, reading material, televis The entire Klaben experience is excellent with greetings and help upon arrival, clean waiting room with beverage and snacks, reading material, television and comfortable seating. If ride service is needed, it is arranged and provided. More

Excellently They explained everything they were going to do to my car and the cost also the time to fix my car 🚘 Brian was Very polite and knowledgeable They explained everything they were going to do to my car and the cost also the time to fix my car 🚘 Brian was Very polite and knowledgeable More

Excellent Customer Service experience with Tire Purchase I was delighted that Pat was able to quickly (over the phone) offer me the best price match on 4 tires for our vehicle. He was friendly, efficient, an I was delighted that Pat was able to quickly (over the phone) offer me the best price match on 4 tires for our vehicle. He was friendly, efficient, and helpful. Saved me a lot of time and effort and with the rebates on both the 4 tires and for using my Quick Lane credit card ($110 total!), I could not beat this pricing for the quality tires we purchased anywhere else. Tires were mounted and ready to go in a very reasonable amount of time with a prompt phone call notifying us the work was completed. We have also had positive experiences in the past with James at this Quick Lane location. With this kind of customer service and pricing we received from Pat (and James previously), we will definitely return for tire purchases in the future to Quick Lane in Kent, Ohio. More

Amazing Experience! I am really impressed with the quick comfortable service. Bringing in the car was super fast. The waiting room had fresh coffee and doughnuts! The I am really impressed with the quick comfortable service. Bringing in the car was super fast. The waiting room had fresh coffee and doughnuts! The technical assistant, Carli, was very friendly and helpful, giving me frequent updates. In the end, everything was fixed perfectly. More

Very thorough extra problem I had when I came in just for ou I came in on just a scheduled oil change & tire rotation. Developed engine on problem day before. I told them that & asked if they could ck it out I came in on just a scheduled oil change & tire rotation. Developed engine on problem day before. I told them that & asked if they could ck it out too. No hesitation! I didn’t mind the extra wait. Klaben has always been for me & ive gotten excellent service . Staff is awesome. Thank you More

HAD SOME ENGINE TROUBLES. KIM AND STAFF WORKED VERY HARD TO MAKE SURE MY FORD WAS REPAIRED. THEY ARE THE BEST, STAFF IS VERY FRIENDLY AND TAKE TIME TO LISTEN TO WHAT I HAVE TO KIM AND STAFF WORKED VERY HARD TO MAKE SURE MY FORD WAS REPAIRED. THEY ARE THE BEST, STAFF IS VERY FRIENDLY AND TAKE TIME TO LISTEN TO WHAT I HAVE TO SAY More