Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,299 Reviews

5,299 Reviews of Klaben Ford Lincoln - Service Center

Sort by
September 20, 2018

Excellent Everybody at Klaben both in service and sales are awesome. Will recommend to all my friends and family. Ask for Brandon P. He knows his stuff More

by leighann.combs3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
September 20, 2018

Service I went here for a routine oil change and tire rotation. The service department was clean and nice. The employees were super friendly and helpful. When More

by Law Student
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Stull
September 19, 2018

Regular service for Ford Fusion Mona was great in helping my son schedule his appointment and helped ji, with the process. Work was done in minimal amount of time as he waited. More

by KIRKENDALLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2018

Continued excellent service Unexpected service appointments are always a hassle, especially when they are unexpected. However, when I do have to drop off my car when something go More

by Jennyroche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
September 19, 2018

Ford Certified Warranty Worth It Transmission was acting up. Klaben towed the car to their shop, arranged for a rental at Enterprise, and rebuilt the tranny. Mycost was $107, deductib More

by JASH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
September 18, 2018

Excellent Customer Service Jeff and Mona are excellent at taking care of any situation that my arise with my car. Whether it is routine maintenance or an issue that needs some More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Tetreault
September 18, 2018

5 Star Dealership Whether buying a new or used vehicle or having it served by Klaben this is the place you want to visit for a great experience every time! Thank you ag More

by jkirin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
September 18, 2018

Great customer service! Great service advisors and the shuttle was very helpful so we didn’t have to wait!the lobby is very accommodating also.from sales to service to financ More

by LJohnson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie , Matt Moyers
September 17, 2018

Explored mirror replacement Nick Johnson was my service advisor at Klaben Body Shop in Kent. Nick did an excellent job; looked for a used mirror to reduce the cost but was unabl More

by DAVE19BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
September 17, 2018

Routine Service As always, excellent service. My rental car was ready ad waiting. Prompt efficient service techs, always friendly and polite. Kim is great! I alwa More

by BWISE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
370
...