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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,990 Reviews

4,990 Reviews of Klaben Ford Lincoln - Service Center

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March 31, 2024

Klaben is local, with great employees and mechanics. The service is exemplary. I highly recommend Klaben. More

by kgraham912007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Awesome experience! Everything was explained and done beautifully! Very happy and vehicle is as good as new! We were kept up to date step by step what was happening. We More

by Cherryblossom8685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

I’ve been a customer of Klaben Ford for years. It’s a family owned local business which I believe is important. The people are a pleasure to work with. More

by Gdenny2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

The service was great. Everybody was prompt. Enjoyed the experience. . Would highly recommend it to anyone More

by gskarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Great experience, Gavin got my mustang serviced fast and before the estimated completion time. Thank you. More

by psm2693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Klaben provides excellent service and Joe French has, over the years, consistently ensured that maintenance and repairs on my vehicles are done quickly, at a fair price, and to the highest standards. Mo More

by jrtiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Great place to take vehicles for service,I always work with Mona she is 10 stars More

by RSINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Mona always makes us feel like family. She always treats us with respect & always help full. More

by richardcapstick96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Klaben body shop had my 2022 Bronco sport looking brand new after I was Rear ended. Kristin dealt with me from the start, and I’ll forever brag and recommend her! She was the sweetest, and kept me in the More

by Kylt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

My driver side wiper quit working Friday during a rain storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… More

by bfreeman17239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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