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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,985 Reviews

4,985 Reviews of Klaben Ford Lincoln - Service Center

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August 15, 2024

They always do a great job. This time is no different. I would not go anywhere else. They always make sure that all scheduled maintenance is done. More

by lhager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

My kids were being awful and your guys helped make a very stressful morning easier. All my concerns were addressed and I'm pleased. More

by meclapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

I have been purchasing cars from Klaben for over 20 years. Part of the reason is because of the excellent service I have received from Joe French in the service department. He always goes above and b More

by AWYMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

My husband and I have been clients for over 25 years . Joe has always taken great care of us!! My husband passed away and I’m still receiving great service! He’s the best!! More

by Kathy.kluchurosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Great sales and service! Bought or leased many, many cars over the years from Klaben. Always professional, Mona Crooks has been a great service advisor for me for nearly twen More

by FOURHOLMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Kim represents the best of what Kent Ford has to offer. She’s professional, informative and transparent. Tim Sterling is her counterpart in the Sales Department. He’s THE guy to work with. More

by DL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Communication and quality very satisfied with the estimate and finished product called with updates in a timely manner More

by bill@sableasphalt.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Not only is this an honest dealership, but they go above and beyond to make there Customers happy More

by dale622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

They went above and beyond to make it right. I did not expect them to do what they did. In this dog eat dog world we now live in I did not think businesses cared anymore or stood behind their na More

by Tammytin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Heinlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Anthony Thurman, Aaron Heinlein and Shelby Wiley all helped me with my recent truck repairs. Anthony sent me an excellent e-mail with an outline of the repairs needed. Aaron kindly explained some of t More

by rosablanchefleur
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Heinlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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