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4,801 Reviews of Klaben Ford Lincoln - Service Center
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August 17, 2021
Mike B with Ford service in Kent was on point. It was not a typical service appt. He stayed in communication, the service department offers very competitive rates. Great customer service. a typical service appt. He stayed in communication, the service department offers very competitive rates. Great customer service. More
by Clevelandgolfer23
Verified CustomerEmployees Worked With
Helpful August 17, 2021
I have purchased 4 vehicles from Klaben Ford and rely on the Klaben service staff even though they are 45 minutes away. 20 years of the same high quality service is why I stay with Klaben Ford. the Klaben service staff even though they are 45 minutes away. 20 years of the same high quality service is why I stay with Klaben Ford. More
by tojoko62
August 16, 2021
Service department was prompt and courteous and get the services needed completed quickly and timely. Will definitely be going back for all service needs on my vehicle. services needed completed quickly and timely. Will definitely be going back for all service needs on my vehicle. More
by tina.curtis
Employees Worked With
Mario Palomba
August 16, 2021
All i can say, is the service department does a great job. Mona is great and does a great job, she is a asset to the service department. job. Mona is great and does a great job, she is a asset to the service department. More
by JAS3
Employees Worked With
August 14, 2021
Professional and friendly service department ! I will be back next time I need service! Thanks to Mario for helping me with my Lincoln's issues. back next time I need service! Thanks to Mario for helping me with my Lincoln's issues. More
by ladevitis
Employees Worked With
Mario Palomba
August 14, 2021
The team provided awesome service and best of all they are lead by an amazing service manager Sean who truly rocks! and is very caring & attentive. are lead by an amazing service manager Sean who truly rocks! and is very caring & attentive. More
by barbijofferion
August 13, 2021
Always efficient, always professional, always proficient, always friendly!!! I had a bird's nest under the hood and Kim made sure technicians were careful to keep it unharmed until I got home. Then Kim always friendly!!! I had a bird's nest under the hood and Kim made sure technicians were careful to keep it unharmed until I got home. Then Kim got a male co-worker to restore my ability to read texts on screen while driving. More
by Traveler
Employees Worked With
Other Employees :
I don't remember the name of the man who restored my ability to read text messages.
August 13, 2021
Brought my vehicle in for the 15,000 mile service, Brandon was great, friendly, personable, and took care of me. Service was very prompt and efficient, I was out in just over an hour, which helps when Brandon was great, friendly, personable, and took care of me. Service was very prompt and efficient, I was out in just over an hour, which helps when you wait for it. Thanks again to Klaben for excellent service. More
by JES5945
August 13, 2021
The service was nothing more than just an oil change which I waited for. Mona handled everything excellently as usual and the service was completed on time. which I waited for. Mona handled everything excellently as usual and the service was completed on time. More
by bob
Employees Worked With
August 12, 2021
My 2014 F150 had the mass air sensor go out and Ford ESP towed it to our nearest dealer - Klaben Ford. Mario did a fantastic job for me! He got me a rental while the truck was being serviced and also got towed it to our nearest dealer - Klaben Ford. Mario did a fantastic job for me! He got me a rental while the truck was being serviced and also got the truck done sooner than expected. More
by TAXGUY64
Employees Worked With
Mario Palomba
