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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,305 Reviews

5,305 Reviews of Klaben Ford Lincoln - Service Center

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August 13, 2023

Klaben Ford Lincoln have ALWAYS done an efficient and timely job when I visit with them for service More

by GJC812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Everyone is so kind, knowledgeable, and efficient! Tyler was very friendly and helpful. Great experience! More

by taylorcreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
August 12, 2023

They have always treated me like family. Always kind and professional. I have no problem referring you to friends and family. More

by APENNYSAVED2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
August 11, 2023

My brake replacement was done timely, and Klaben checked my engine and all safety components. Kudos to Joe French and his team! More

by MBDOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Great service! Justin Russell communicated everything well. Thank you for the oil change and fluid refills. More

by gabbyj
Recommend Dealer
Yes
Employees Worked With
Justin Russell
August 08, 2023

Good service, diagnosis was accurate, all covered under my warranty. I wish they still had doughnuts. More

by MOONER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Mona takes care of my Ford work van that is a fleet vehicle. Our company uses Holman to manage our vans and Mona takes care of the paperwork. Very happy with Klaben Ford !!! More

by eddie.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Kim always does a great job for our family's service needs including appointments and concerns. More

by dick7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

I was amazed that Klaben was able to come to my location for the service! Michael A. did an excellent job in correcting the issue, and did so very quickly and proficiently! He kept me informed about all h More

by arancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Meacham, Michael Albritton
August 07, 2023

Had an issue with my new Corsair plug in hybrid that was handled expeditiously and with highest professionalism. More

by rsmith450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
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