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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,016 Reviews

1,016 Reviews of Klaben Ford Lincoln of Warren - Service Center

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January 10, 2020

The guys are always professional and quick. You cannot help but feel comfortable having them work on your vehicle. And you can trust then to be honest with you. More

by dmoisonii
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2020

Always friendly and polite. Keep you updated with sales and what is going on with your car.. They give a price and stick to it. More

by amyameila686
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Valesky
January 08, 2020

Always go out of there way to help! Very nice waiting room. Helpful staff that always gets me in and out. Good people to deal with. More

by vern1972
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2020

Klaben, the very best salesmen, the very, very best service department!!! That’s why I continuously purchase or lease vehicles there! I’m very satisfied! More

by GSSAM17
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, Natalie Burk, Bill Basista
January 03, 2020

Outstanding service I live an hour away from Klaben Ford and still choose to have my truck serviced at Klaben. I have other Ford dealers near me but they can't hold a can More

by FRANK WISHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2020

Unresolved issue I look for your service department to guide me as they are the experts and that did not happen when I purchased new tires which leaves me to the issue More

by phisek1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jan 13, 2020 -

Klaben Ford Lincoln of Warren responded

We apologize for your dissatisfaction. Thank you for allowing us a second opportunity to address your concern. It is our understanding that the issue is now corrected. We sincerely hope to regain your trust and confidence. Feel free to contact any one of our Management Team with additional comments or concerns.

December 30, 2019

had a major job done but had confidence it would be done my rating was for the good service the mechanic stayed overtime to finish the job for me that i had to have my truck thank you More

by SENERCHIAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the mechanic that serviced my f 150, Jim Valesky
December 21, 2019

LOF plus Tires Stopped in at 7:00am for an oil change and a tire rotation! I was notified that my tire wear was nearly at the end of its life cycle so I took advant More

by JSCOTTR9091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim the service tech!
November 05, 2019

Recall, oil change, new tires The service was great as usual. Staff courteous and professional! Car was ready in a timely fashion even though we had to wait for tires to arrive! More

by linda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2019

Efficient and competent. I am always treated as a valued customer. The service personnel explained my options after they checked the car. The needed repairs were completed More

by jkmorris2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Valesky
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