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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,317 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,317 reviews

January 19, 2021

The service technicians were very nice and did the repair correctly. When the wrong parts came in for the repair Scott made sure that we had a rental car available to us while waiting for the correct parts t More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Colleen, your comments keep us motivated and working hard for all our guests! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2021

Rich was very knowledgeable and helpful. We never felt pressured and he is a great asset to Klaben Ford. We will recommend Klaben to our friends and family. More

by Lhemrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Cupp
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, we're happy you found our staff to be so supportive during your experience here at Klaben Ford of Warren. We hope you continue to choose Klaben Ford of Warren for all your vehicle needs! Take care!

January 17, 2021

Klaben was awesome with their service! Very knowledgeable, efficient, and polite. I appreciated their commitment to my vehicle and how painless and pleasant the experience was! More

by Stephen Mistovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Stephen, we're glad you had such a wonderful experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

January 17, 2021

What started out as a check engine light and oil change turned into a lengthy troubleshooting problem. The service advisor did a great job of keeping me informed and arranged a ride home for me so I wasn’t More

by Dew_it
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you so much for your positive comments about Klaben Ford of Warren! We can't wait to see you again, have a great day. Take care!

January 17, 2021

Came first thing to pick up my car & service it and returned in a timely manner- all cleaned up and ready to go for another 5000 miles Great customer service More

by RJE1105
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

January 14, 2021

Your team is always great. Sales and service are top notch. Have bought four cars from this dealership and will be back when its time for next purchase. More

by TSCHUBERT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

January 11, 2021

My visit for service at Klabens is and was always excellent. The staff is friendly, the srrvice was fast, and service is always done right. I would recommend their service to everyone. More

by ddcrisan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Ddcrisan, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We appreciate your recommendation of our dealership!

January 10, 2021

Great place both sales and service hi have bought several cars and trucks and Mike urbana is the man to see all promises and guarantees are always fulfilled More

by davidgantz445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

January 10, 2021

I know when ii take my ford here i will gey the best service i can trust them and get service right away with not wait time thanks guys from a widow More

by OLDOGSNUTRIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford of Warren for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 10, 2021

Jim was great, and made the process smooth as can be. He had a few options line up after getting our information, all whitin our budget. More

by drwstnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Valesky
Feb 12, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It's great to know that you had such a great experience working with Jim and we hope to see you again real soon!

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