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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,386 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,386 reviews

March 03, 2023

I was completely satisfied with how my service visit was completed , John explained everything to me and my truck is good to go. More

by holtp1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 02, 2023

No Lincoln loaner avail. Loaner car was dirty. Driver 15-20 min late. Service delayed because dealer hybrid electric charger wasn’t working which was main reason for service More

by gjfacemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to provide feedback. We apologize for the poor experience you have described. We failed to provide an acceptable level of service, no excuses. We take your feedback seriously and review your specific comments with the approprate members of our Team. We strive to provide the best customer experience, your feedback helps us focus on areas where we can improve. Again, we apologize for falling short of your expectations. We value your business and hope for the opportunity to regain your confidence in the future.

March 01, 2023

Always such an easy and enjoyable process with klaben! They always find me exactly what I’m looking for More

by Kaiserkm98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Repula
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 24, 2023

Quick and painless! Everything was completed ahead of time and we just walked in and picked up the key! Great Job More

by GLOVER727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 17, 2023

Mike went above & beyond for Travis & I today. We are so grateful. He heard our needs & wants & got us in what we needed for our family. So thankful. More

by Andrea.birch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Klaben Ford Lincoln of Warren responded

Hi Andrea, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2023

Always excellent service. Mike Urbania sets the bar high and never ceases to go above and beyond. We always get the red Carley treatment. Thanks again for an awesome purchasin More

by ROSECASAL
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

February 16, 2023

Purchased the first brand new vehicle for myself. 10 used cars for me and 5 new cars for my wife. Had the best experience at this dealership. No hassles. Great price. They helped me find what I want More

by BENRHOADS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

February 15, 2023

Klaben Warren is without a doubt the best dealership I have ever worked with. They go so far and above what you would expect from any other, every time! More

by bcasal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 14, 2023

Entire Team has been fantastic! Only dealer and service center I trust. Mike Urbania and others go above and beyond for their customers. They are like family! Thank you! More

by ACCOUNTING6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford of Warren! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 11, 2023

Sales man and others we met were professional, friendly, thank you. It did not take long to replace the car that I lost. More

by bwoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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