Klaben Ford Lincoln of Warren

This was my first experience with Klaben Ford. I was interested in purchasing a Ford Escape. I did some research of several Ford dealerships in my area and found Klaben Ford in Warren to have the vehic interested in purchasing a Ford Escape. I did some research of several Ford dealerships in my area and found Klaben Ford in Warren to have the vehicle I was looking for. I phoned the dealership and was connected to Stacey. I found Stacey pleasant to talk to as well as very cooperative in working around my schedule to set up our initial appointment. Stacey was also very informative and eager to help me. She has a nice personality and is knowledgeable about the Escape that I purchased. All of the people that I encountered there have been pleasant and acknowledge you when you are there. They don't ignore you just because you are not their particular customer. I like that. They made me feel welcome. I will definitely recommend the Klaben team and especially Stacey when anyone I know needs a vehicle. More

I contacted Mike about the purchase of a Ford F150. He did not have what I wanted on the lot so he got right to work and found a truck that more than fit my needs. I think he went out of his way to help m did not have what I wanted on the lot so he got right to work and found a truck that more than fit my needs. I think he went out of his way to help me get what I need. This is the 3rd truck I have purchased from Mike. if I buy another vehicle it will be from him. More

Working with Klaben Ford and Mike Urbania was a good experience in buying a vehicle. Mike was great to work between the good customer service and working with me on getting me the F-150 I wanted. Klaben experience in buying a vehicle. Mike was great to work between the good customer service and working with me on getting me the F-150 I wanted. Klaben beat out other local Ford dealerships with the deal and the customer service was more helping and friendly. I know where I will be headed when I need my next vehicle! More

My husband and I had been to another Ford dealership that day and Klaben Ford and especially Amanda were far and above the other dealership. We were greeted promptly and asked what were looking for. Amanda day and Klaben Ford and especially Amanda were far and above the other dealership. We were greeted promptly and asked what were looking for. Amanda took us to the "perfect" Edge. They worked with me on price. And we bought it. Definitely "2" Thumbs Up. More

This whole experience was good for me! I enjoyed how simple the buying process was and my sales person Stacey Dennis was wonderful. This was my second purchase from Klaben, and it certainly won't be my simple the buying process was and my sales person Stacey Dennis was wonderful. This was my second purchase from Klaben, and it certainly won't be my last. More

The gentleman was very polite and easy to understand, he went though all the functions in the car and answer all my questions i had. I was very happy with my purchase and i got a really good deal at a price went though all the functions in the car and answer all my questions i had. I was very happy with my purchase and i got a really good deal at a price i could afford and the after care by Rich Lee was fantastic. I really recommend this dealership and i am very great full that Mr lee took the time to come out to my house and explain all the features of my car. More

Stacey and Joe far exceeded my needs as a customer, which allowed for a smooth, easy transaction. I would highly recommend this dealership to anyone. allowed for a smooth, easy transaction. I would highly recommend this dealership to anyone. More

Before I went to Klaben Ford I would have NEVER considered a Ford because I enjoyed driving foreign vehicles. After Mike showed me the Ford Focus I found that everything I was looking for I could r considered a Ford because I enjoyed driving foreign vehicles. After Mike showed me the Ford Focus I found that everything I was looking for I could receive in a Ford. I thought I would have a hard time getting approve because previous dealerships had turned me down, due to me not reestablishing after my bankruptcy. Mike made me feel special and when it was time to pick out the vehicle I liked, offered me several colors with different options on the car. I am happy with my Ford Focus, and very happy that a co-worker recommended Klaben Ford. My only regret is that I didn't decide to go there earlier. Thanks Klaben Ford, for treating me as a person with a need to drive something better, and not a better who had fallen on hard times and made some mistakes. More

I called mike as a referral from a friend. He was always very quick to get back to me and answered all my questions. He was very prompt to get my vehicle delivered to the dealership! very quick to get back to me and answered all my questions. He was very prompt to get my vehicle delivered to the dealership! More

I have been a loyal customer of Klaben and Mike Urbania for 20 plus years because they are loyal to me. They are the best dealership and Mike is the best salesperson I have ever worked with anywhere. Mike for 20 plus years because they are loyal to me. They are the best dealership and Mike is the best salesperson I have ever worked with anywhere. Mike makes the entire experience enjoyable. Every department has the utmost respect and integrity. This particular purchase required me to look at the vehicle at their Kent location and I found the same quality of customer service there also. Great family dealership and exceptional salesperson in Mike. Thanks again! More