Klaben Ford Lincoln of Warren

From the moment I stepped on the lot Amanda made me feel that my purchase was important and listened to my needs in finding the right car. She wasted no time in locating the perfect vehicle for my and was that my purchase was important and listened to my needs in finding the right car. She wasted no time in locating the perfect vehicle for my and was very responsive to questions and concerns throughout the process. I would definately work with her again and will refer others. More

I called the dealership in regards to my used 2003 ford igot from Amanda Bayer at KLABEN.IWAS HAVING CHARGING PROBLEMS. She got me in contact with John Reiner service guy. he hooked me up with a new Batt igot from Amanda Bayer at KLABEN.IWAS HAVING CHARGING PROBLEMS. She got me in contact with John Reiner service guy. he hooked me up with a new Battery. Once my truck was serviced it had a recall on the tank straps. John Reiner hooked me up. THANKYOU amanda and john. More

I hastily purchased a used car from this dealership after my [ previous] dealership reneged on a deal I had with them. If I had done some more research I may have purchased a different car, but I definitely my [ previous] dealership reneged on a deal I had with them. If I had done some more research I may have purchased a different car, but I definitely would have still purchased a car from Amanda at klaben. I actually showed up to look at a vehicle I found online briefly told Amanda about my issue with another dealer and she was very professional. She showed me the vehicle I showed up to see asked me my needs and showed me some other choices. Amanda even asked if I was ok to proceed when I thought I made my mind up. There was no pressure, except for the appearance of the dealership and the employees. I just knew I wanted to do business with these people. After my purchase Amanda called to check on me and my happiness with my new used car. I bought some extras for the car and the service department was a pleasant experience as well installing my extras. I look forward to dealing with this dealership for all my future needs. Thanks Amanda and the rest of the team. More

Everyone there was friendly and Mr. Urbania was eager to help and willing to work on getting me the best deal possible for my price range. help and willing to work on getting me the best deal possible for my price range. More

Mike was an amazing salesman! It wast first time buying a car, so I was unsure of the process. Mike assisted me without being overbearing or rude. He was in no way pushy when it came to me purchasing the car car, so I was unsure of the process. Mike assisted me without being overbearing or rude. He was in no way pushy when it came to me purchasing the car. He was honest and caring, and even made a personal call to my house to see how I liked the car. He truly made the experience stress and hassle free! I would definitely recommend him to any future buyers and would be more than happy to buy from him again! More

As soon as i pulled into Klaben Ford, Rich Lee walked over to my car. Before i had visited Sweeney Auto and they did not approach me so i left their lot. Rich answered all of my questions and was very pa over to my car. Before i had visited Sweeney Auto and they did not approach me so i left their lot. Rich answered all of my questions and was very patient with me. I came to the dealership at 7pm and he allowed me to test drive the vehicle i came to see. by 9pm that night, he had helped me purchase my Ford Escape. I am so glad i came to Klaben and it was because of Rich's kindness and honesty that i decided to purchase my vehicle there. More

Most of my questions were answered to my satisfaction by both Gary and Stacey. Our truck was delivered to us the next day, when we wanted it. Everything went as they said it would. The whole transaction was both Gary and Stacey. Our truck was delivered to us the next day, when we wanted it. Everything went as they said it would. The whole transaction was very quick and satisfactory. Stacey showed us how to setup our preferences as to how we wanted things to operate on the truck. Stacey called us a couple of days later to check how things were going and if we had any questions. She offered to try to answer any questions we have in the future. Very satisfied with both of them. The financial person might be advised to explain a little better as to why someone might be paying sales taxes on money they did not spend!!! More

Amanda is very skilled in her product, and very much on the ball. Thank you to all the Klaben staff for making our purchase as painless as possible. the ball. Thank you to all the Klaben staff for making our purchase as painless as possible. More

Amanda showed me several vehicle choices. She was friendly, knowledgeable, and low pressure. Everyone at the dealership was friendly and seemed appreciative of my business. friendly, knowledgeable, and low pressure. Everyone at the dealership was friendly and seemed appreciative of my business. More

Everyone was very friendly and helpful. We asked for Mike Urbania specifically because of the good things we had heard about him from others we know that have purchased cars from him. We weren't disap Mike Urbania specifically because of the good things we had heard about him from others we know that have purchased cars from him. We weren't disappointed. He was very helpful, especially because I had decided to lease my car this time around. I had never leased before and he was able to answer all my questions. He was also very patient with my husband and myself regarding all the new "touch screen" options on our new Taurus SEL. He even had my car brought over from their other dealership in Kent so I could see the actual car and make up my mind on which color I wanted. From the time we entered the parking lot and were greeted by other employees, to the guys in the service department who were more than glad to answer our questions, to the really nice guy who had to fill out what seemed like 1,000 papers our overall experience was "great". More