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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,386 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,386 reviews

April 13, 2023

Klaben is where your dreams come true! I cannot express my gratitude & excitement enough for this dealership. They made you feel like part of their family & friends! Michael Klaben Jr is o More

by chloevendemia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Service can’t seem to find the problem with my gps/radio. And backup camera More

by MRPLOGISTICS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Klaben Ford Lincoln of Warren responded

Thank you for responding. We apologize for the failed repair attempts on the items you described realting to your truck's center screen. Per our conversation, we sincerely appreciate you returning for service next week to give us the opportunity to dig deeper and get the issues resolved. We apologize for the inconvenience and appreciate your patience.

April 11, 2023

Have been going there 35 years. Great service and great cars! Mike Urbania is our salesman and helps us get a good deal. More

by LoraB23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

One of the best dealership around. I wouldn't shop at any other Ford dealership. The guys inside sales and service are friendly and knowledgeable. More

by DrewCarey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

Stacy and the staff at Klaben are a very professional team. My family always buy from them . More

by hparker0427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

Mike was incredibly friendly and made my experience of finding the right car for me and getting exactly what I wanted! Mike and entire staff at Klaben Ford if Warren is Superb! More

by BP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

FAST AND EFFICIENT IN-AND-OUT ON MY LAST VISIT WITH NO APPOINTMENT. VERY GOOD EXPERIENCE OVERALL! More

by TWOOFTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Jason Craft
April 05, 2023

Very friendly, easy to work with and always helpful! It is a continued pleasure working with Gilbert. Thank you! More

by Teedum15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2023

Service technicians are not competent. Had car there 4 times in two weeks for the same problem and it’s still not fixed! Super frustrating! More

by cestes67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Klaben Ford Lincoln of Warren responded

We sincerely apologize for the ongoing frustration in getting your vehicle issues resolved. Please be assured that our goal is to return vehicles fixed rght the first time. In your case, we failed. No excuses. We appreciate you bringing your vehicle back in so we can ultimately correct the problem. You have our commitment to make this right as timely as possible. I will keep you updated by phone. Please reach out to me if you have any questions or concerns in the interim. Thank you. John Renier, Service Advisor (330)369-4444 Extension 172

March 29, 2023

Everyone is always very professional and the wait time is very short. I always leave satisfied. More

by GREENEYES7721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Klaben Ford Lincoln of Warren responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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