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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,386 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,386 reviews

May 18, 2023

Had one of the best new car buying experience I’ve ever had. Worked with Gary James and he is very knowledgeable about Ford products. Highly recommend him and Klaben Motors. More

by DICKDUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Mike Urbania is awesome! He got the car I wanted quickly, and made sure I understood everything about it. He kept in touch throughout the process, updating me, and listening More

by kimno3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

We enjoyed the purchase experience here so much we ended up buying twice. Mike Jr. was great from the beginning. Bought a ‘23 F150 Platinum and the experience couldn’t have been smoother. Had some small iss More

by zhenka.zellya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Everyone I encountered during my visit was very friendly and helpful. Mike Urbana was awesome! Dee was very pleasant and helpful in explaining all of the paperwork for finalizing the purchase. More

by jillthomas0
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Esenwein
May 10, 2023

Well I just rated the service dept which is impeccable! I've bought 3 cars from here since 2008 and wouldn't go anywhere else. More

by SASSYSAD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Well I just rated the service dept which is impeccable! I've bought 3 cars from here since 2008 and wouldn't go anywhere else. More

by SASSYSAD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Thank you mike Klaben for digging deeper into my problem with my computer system on my f350 More

by MRPLOGISTICS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Klaben worked hard to meet my needs, and eventually surpassed them! I was treated as a friend as much as a customer, and I felt like they were always searching for ‘the next step’ to keep me moving for More

by chute
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

This was to be fix in November of 2022. Scheduled many time with Mike in auto body and voiced my concerns that I had issues I wanted taken care of. That my motor they just put in was runnin More

by badtas38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Mundell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Munno
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Klaben Ford Lincoln of Warren responded

We apologize for the experience you encountered at our repair facility. I assure you we want to make any concern you have our top priority. We would like the opportunity to inspect your vehicle again, confirm the cause of the vibration, and resolve the issue you have described. Feel free to reach out to me or our Service Manager, Bill Basista, to coordinate a time that works for you. I apologize again for the situation and the inconvenience. Michael Munno Body Shop Manager Klaben Ford Lincoln of Warren Ph: 330-369-4444

May 06, 2023 -

badtas38 responded

I received a phone call to bring my car in on May 16th. I am hoping for a positive outcome.

May 05, 2023

We had an easy experience purchasing our truck. We enjoyed dealing with John and would shop here again. More

by theellisons
Recommend Dealer
Yes
Employees Worked With
John Repula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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