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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,386 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,386 reviews

June 07, 2023

Klaben’s has the best Service Department around with the best Service Technicians! There Service Advisors always have the Customer in mind! More

by JSCOTTR9091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Scott is always amazing he is always so helpful and very polite thanks so much. More

by Melinda lawler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

As alway Klaben and it’s staff go out of their way to help A++ More

by Angelo Caldrone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Esenwein
May 30, 2023

Made the purchase of my 2023 Mustang a pleasant experience. Would definitely purchase from them again. More

by Tishaboo72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Repula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Esenwein
May 29, 2023

Great dealership. Always there for our needs. Would recommend Klaben to all our family and friends. More

by ITALIAN394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

It took 3 times to fix the issue but it came back again days later More

by ddonofrio
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to review our company. We apologize the issue with your vehicle has not been corrected. We recognize the rattle coming from underneath your vehicle is very frustrating and annoying. Our goal is to repair vehicles correctly on the first visit. We sincerely appreciate you taking our calls and allowing us another opportunity to address the issue and resolve it to your satisfaction. I will personally monitor the situation and follow up with you next week when the vehicle returns. In the interim, feel free to reach out to me personally if you have any questions or concerns. Mike Urbania, 330.369.4444 Extension 116.

May 25, 2023

Mike Urbania was GREAT to work with. Never pressured us for any decision, answered all of our questions and was very knowledgeable about the Bronco we purchased. More

by rnoca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

They are always nice and polite and I enjoy going to them for all my needs More

by wandadeemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Pleasure to work with Stacey and the Klaben team. Made the process smooth and painless. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Michael Klaben Jr. was extremely helpful in making my purchase of my 2020 Ford Escape SEL go very smoothly! He answered all questions I had about purchasing my leased More

by ghiapaul01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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