Klaben Ford Lincoln of Warren

Extremely Knowledgeable and Helpful I had a great experience purchasing my new Ford Escape SEL from Mike Urbania at Klaben Ford of Warren. Mike was very helpful with getting the vehicle I had a great experience purchasing my new Ford Escape SEL from Mike Urbania at Klaben Ford of Warren. Mike was very helpful with getting the vehicle that had the package that I wanted. He was very easy to deal with and he made the normally hectic experience easy and stress free. He was upfront and fair with pricing. Mike was very knowledgeable when it came to the ins and outs of the vehicle. He took his time and taught us all the features that the car has to offer. I would recommend anyone looking to purchase a vehicle to go to Klaben Ford of Warren and ask for Mike Urbania! More

A+ salesman Gary James When I walked into the dealership I was extremely nervous. Apparently it showed because Gary picked up on it immediately. He then proceeded to talk t When I walked into the dealership I was extremely nervous. Apparently it showed because Gary picked up on it immediately. He then proceeded to talk to me as if we had been friends for a long time.. There was no high pressure sales talk, and I respected that. When it came time to show me how to work things inside, he went above and beyond the call of duty to help. I am basically computer illiterate. But Gary took the time with me to make sure I understood things. He never made me feel inferior with the technology. I really did enjoy my experience with Gary. I could never have wanted a better salesperson. And I thank him for that. More

Great service I know I will always be treated well, honestly and fairly by Gary James, Nicole and the rest of the crew at Klaben. Definitely my dealership of choic I know I will always be treated well, honestly and fairly by Gary James, Nicole and the rest of the crew at Klaben. Definitely my dealership of choice. More

Outstanding Customer Service Mike went above and beyond to help me find the perfect truck to fit my needs. He's knowledgeable, considerate and friendly. I have been a loyal cust Mike went above and beyond to help me find the perfect truck to fit my needs. He's knowledgeable, considerate and friendly. I have been a loyal customer of this dealership for a number of years, they will remain my #1 choice. More

I was happy with my Nissan Rogue but my husband wasn't. Richard Cupp made a good impression on him and was able to Change my mind about getting a Ford Lincoln He actually gave me exactly what I wanted wi Richard Cupp made a good impression on him and was able to Change my mind about getting a Ford Lincoln He actually gave me exactly what I wanted with price and monthly payments. Thanks again More

2016 Lincoln MKZ Overall experience was great.. all our needs were met. It was a smooth transition to a great car. Great detail on how to operate the car. Bo and R Overall experience was great.. all our needs were met. It was a smooth transition to a great car. Great detail on how to operate the car. Bo and Rich were professional in every aspect More

Mike was AMAZING I came in to see Mike awhile ago when my credit wasn’t so good. We picked a car out and we discussed credit and he told me to come back and see him wh I came in to see Mike awhile ago when my credit wasn’t so good. We picked a car out and we discussed credit and he told me to come back and see him when it was better and i was ready. I had been to a previous dealership that day (the one I actually was leasing through at the moment) and they made me feel awful that my credit was bad and just treated me so poorly. Mike made a lasting impression on me and made me want to stick with him when the time came. So the time finally comes and I am approved and I get a GREAT deal on my car! It was something I couldn’t pass up. I have more miles than I’ve ever had leasing, a payment that is the same as my other, and I only had to put 250 down as opposed to the other dealership wanting 800 down! Please, go see Mike Urbania! He will get you exactly what you want at a price you can afford and treat you like you are deserving of a car! More

New lease Mike has sold me my last two leased vehicles. He was so helpful and thorough in explaining the features and how to use or setup each one. Both vehicle Mike has sold me my last two leased vehicles. He was so helpful and thorough in explaining the features and how to use or setup each one. Both vehicles were available quickly. We will be back to see him in three years for our next lease! Jennifer Babinchak More

Second F-150 from this dealer! Great deals, helpful sales staff, (Thanks Chuck & Michael) and the second F-150 from Chuck and the service department has been a big help too! Great deals, helpful sales staff, (Thanks Chuck & Michael) and the second F-150 from Chuck and the service department has been a big help too! More

Had the oil changed and my car washed. Fast and efficient service and friendly service people. I didn't have A very long wait time and I was able to relax, , watch tv and have a coffee. Fast and efficient service and friendly service people. I didn't have A very long wait time and I was able to relax, , watch tv and have a coffee. More