Klaben Ford Lincoln

Routine service Staff are always friendly. Had problem with driver side mirror not returning to previous position. Told me they reprogrammed it. Still having problem. Staff are always friendly. Had problem with driver side mirror not returning to previous position. Told me they reprogrammed it. Still having problem. Will schedule another service call ASAP.. More

Tires/maintenance at Quick Lane Advisors Floyd and John are honest, responsive and provide options from which to choose. I appreciate the genuine opinions and money saving opportuni Advisors Floyd and John are honest, responsive and provide options from which to choose. I appreciate the genuine opinions and money saving opportunities that needed some explanation. More

Great Job They went all out to get me the car I wanted at a great lease rate. When the car I wanted wasn't on the lot they found it in Michigan and got it here They went all out to get me the car I wanted at a great lease rate. When the car I wanted wasn't on the lot they found it in Michigan and got it here quickly to complete the sale. More

Excellent service experience! I have been dealing with Klabenauto since 1998. Both sales and service. Both are great. Mike Brandvold did a great job getting an appointment that was I have been dealing with Klabenauto since 1998. Both sales and service. Both are great. Mike Brandvold did a great job getting an appointment that was convenient for me. And the work was done in a very timely manner. More

Awesome Job My family has leased or bought over a hundred vehicles from klaben Matt Moyers and Dave Mott took GREAT care of me KLABEN is the only dealership for m My family has leased or bought over a hundred vehicles from klaben Matt Moyers and Dave Mott took GREAT care of me KLABEN is the only dealership for me and my family, THANKS RICHARD KLABEN More

Doug Carter is Outstanding This is the second car that I have purchased from Doug, he is always so helpful with explaining the features of the vehicles. I am very happy with my This is the second car that I have purchased from Doug, he is always so helpful with explaining the features of the vehicles. I am very happy with my new Escape and will always come back and see Doug for my next vehicle. He is great!! More

Best in Class from A to Z This is more than just a Sales review, this is a testament to the excellent staff and process at Klaben Ford Lincoln in Kent. I first became a Klaben This is more than just a Sales review, this is a testament to the excellent staff and process at Klaben Ford Lincoln in Kent. I first became a Klaben customer because of their Service department. I cannot say enough great things about Kim Wolfram and the team there. They are honest, professional, clean, what else can you say about a Service department where the first questions they ask is "can you pop the hood so I can fill your washer fluid and check your battery"? They aim to please and it truly is a breath of fresh air. So one day I find myself in need of a vehicle, and I am a Ford supporter, and found my way to the doorstep of Chris Volk. I have bought plenty of cars, but never did someone bring it to my home, with numbers, a great attitude, and is detail oriented. He is top to deal with, maintains a great attitude, very personable, and equips you with the information required to make an educated decision. Literally no pressure to buy, like zero pressure. I guess it is easy to work like that when you are backed by such an amazing dealership. Lastly, Denise Alcorn is Finance made the last few steps a breeze. Folks, I am one tough cookie and really push back hard when I smell a fish, but there is no fishy smell from top to bottom at Klaben. I bring my family's fleet of cars there for Service and was proud to buy a car from Sales. Highly recommended!!! More

Always very nice We all, the entire family, use Klaben and will continue to use them. They are always very nice and a place we enjoy doing business with. We all, the entire family, use Klaben and will continue to use them. They are always very nice and a place we enjoy doing business with. More

Will Be Back! I had heard the Klaben commercials for years. I thought: "too good to be true". No! It was totally true! I began by looking at their inventory o I had heard the Klaben commercials for years. I thought: "too good to be true". No! It was totally true! I began by looking at their inventory online and inquired about a particular vehicle. Tyler contacted me right away and was very helpful. I had to reschedule, a couple of times, the day I was going to come in due to some family obligations and he was so accommodating. When I finally came in to test drive and we sat down to go through the numbers, it was so refreshing that everything was transparent. I really appreciated the fact that there was no pressure! I will definitely recommend Klaben to my friends and family and will certainly be back for my next vehicle, too! More

A First Time Very Satisfied Klaben Customer I felt all the staff took time to answer any questions I had. I felt they appreciated my business and wanted to satisfy my needs. There was no high p I felt all the staff took time to answer any questions I had. I felt they appreciated my business and wanted to satisfy my needs. There was no high pressure nor a feeling of being rushed to buy - only a willingness to work together to earn my trust and my business. More