
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is the fourth car we have bought from this dealership and we have always been happy with the outcome. Everyone is more than happy to help in every step of the process. I was impressed by Tim dealership and we have always been happy with the outcome. Everyone is more than happy to help in every step of the process. I was impressed by Tim especially because we were at the dealership in September looking at trucks and he was more than attentive then knowing we weren’t ready to buy at that time. This time around Tim greeted us and remembered us. Again he was very patient with us, knowledgeable and willing to work with us through the whole process. We really appreciated the time he took after the purchase in showing us about all the car can do. Knowing we have a lot to learn he offered his help and knowledge at anytime. That made me feel at ease going forward. Thanks Tim!!! More
Fantastic staff. Everyone was very friendly and offered their help. I really enjoyed working with Tim Sterling. Held my hand throughout the whole process. Answered all of my questions. He really made me fe their help. I really enjoyed working with Tim Sterling. Held my hand throughout the whole process. Answered all of my questions. He really made me feel relax. More
The whole experience was 1st class. From the start of the truck buying process and the dealership/ sales people finding the right truck for my needs all the way until sale was complete. I was impressed with truck buying process and the dealership/ sales people finding the right truck for my needs all the way until sale was complete. I was impressed with the care the whole team took and the amazing truck they found for my family and I to share. More
Service is always excellent! Always politely greeted with a friendly smile. Kim always takes care of me, arranges for a car, explains the service and goes over everything with me, ready to answer questi with a friendly smile. Kim always takes care of me, arranges for a car, explains the service and goes over everything with me, ready to answer questions and an expected time of completion. She arranges for a car wash, too! She’s an asset to your dealership! More
I have been goin to Klaben for 35 years. I have purchased and used the service departments at both the Ford and Dodge stores. I have never been treated better as a customer. and used the service departments at both the Ford and Dodge stores. I have never been treated better as a customer. More
Buying a used car I spent a lot of time looking online for a good late model fusion for my daughter. The car we found at Klaben was by far the best in terms of conditi I spent a lot of time looking online for a good late model fusion for my daughter. The car we found at Klaben was by far the best in terms of condition and price. Couldn't ask for anything more from the salesman Matthew Garred. Great experience! More
Excellent buying experience Worked with me for about a week. Great price and friendly staff, knowledgeable and accommodating. When buying my next new vehicle, Klaben is top of th Worked with me for about a week. Great price and friendly staff, knowledgeable and accommodating. When buying my next new vehicle, Klaben is top of the list. More
I was allowed a nice test drive. The self parking was demonstrated and all my questions and concerns were addressed. I was treated like one of the family. demonstrated and all my questions and concerns were addressed. I was treated like one of the family. More
Excellent out of state buying experience I found Klaben Ford online while searching for a new truck. This was my first time buying a vehicle from an out of state dealer, so I wasn't sure wha I found Klaben Ford online while searching for a new truck. This was my first time buying a vehicle from an out of state dealer, so I wasn't sure what to expect. I worked with Louis and this turned out to be the best buying experience I have had. Louis worked with me through email, text and phone calls and made the buying process very easy and stress free. He was always quick to respond and provided answers to all of my questions. He clearly explained the process for an out of state sale and provided the final price up front and in a clear manner. When we arrived to pick up the truck, Louis had everything ready and showed us all of the vehicle features. He made sure all of our questions were answered before we left the dealership. Denise was also very nice and a pleasure to work with. She clearly explained all the paperwork to finalize the sale. Overall this was a great buying experience and I would highly recommend Klaben Ford. More
New Ford louis was very low stress, easy to communicate with, and returned calls and texts pretty quickly. Considering a Jeep, will surely will consider Klabe louis was very low stress, easy to communicate with, and returned calls and texts pretty quickly. Considering a Jeep, will surely will consider Klaben when I buy my Jeep. More