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Klaben Ford Lincoln

Kent, OH

5.0
14,131 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,131 reviews

December 08, 2020

Great places to deal with. Good people friendly. Great service department.Financing department is great an expanses all options an details to you when you make a purchase. Just a Great place to deal with More

by Lambert142139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

December 07, 2020

Wonderful services from start to finish. Allowed us to take our and work through the decision process. No pressure sales. Would highly recommend them to friends and filmy! More

by nj5121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Garred
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 07, 2020

Because of Brandon Brinko’s knowledge of vehicles I never have to worry when my vehicle is in the shop! He always keeps me in the loop on my vehicle status and goes out of his way to make sure I am a happy c More

by kristenkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We are happy Brandon was able to make your experience a positive one!

December 07, 2020

Steve at the body shop was great to work with. My car looks even better than it did before the accident! He made a stressful situation so much better for me. More

by annie7687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy Steve was able to help you out! Thank you again for choosing Klaben Ford, and we hope to see you again soon!

December 07, 2020

This is my 2nd lease with them and they were wonderful both times!!! Very helpful, follow up call and answered all questions I had for them More

by Sarasmiles1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

December 06, 2020

I am high risk to contacting Covid-19 and everyone accommodated my needs and made me feel comfortable throughout the whole process. They took extra precautions to keep distance and clean before have More

by Francis.sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

Great service! Will recommend to friends and family. Great staff & safe environment very appreciated. Will return when ready for another vehicle. Thank you for your service. More

by bird watcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

December 06, 2020

This is my third vehicle I purchased from Mike Cooney at Klaben Ford and there are so many reasons that I keep coming back. He has always been extremely helpful in finding the prefect car and understanding More

by Peanut2606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott, Denise Miller
Feb 10, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about our staff and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 05, 2020

I had a wonderful experience buying my Ford 150. Chris and Christine made the whole transaction very easy and stress free. I will be back. More

by Doris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln responded

Doris, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 05, 2020

Buying or leasing a car can be stressful but klaben and Chris V. made it easy. I got a great deal and am very happy with the vehicle I have. Very pleased with the efficiency of the whole process and would More

by Nichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln responded

Nichole, thank you for your kind words about Chris and congratulations on your new vehicle! Thanks again for the recommendation, and have an amazing day!

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