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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

January 30, 2021

Have been dealing with Dave Mott since my son was in 7th grade. My son is now 28. Great salesman, great dealership. Dave is a wealth of information about every Ford/Lincoln product we have purchased over More

by SRUTH32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave such a great review for us at Klaben Ford. We're so happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you. --Safe travels!

January 29, 2021

Klaben in Kent is the only car company me and my family will go through, they made a difficult process quick and easy. Always reliable More

by Katiefincham19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Klaben Ford Lincoln responded

Our staff works hard to go the extra-mile for our valued guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 29, 2021

Nate is the best salesperson I have ever purchased a car from. He offers the best customer service around. He is always ready to assist in any problem. He even delivers loaner cars when needed. I will re More

by mmaier6989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
Feb 15, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 29, 2021

Louis was genuine, knowledgeable and, most of all, listened to my requests. He repeated my questions to verify his understanding and made every attempt to fulfill my needs. I would recommend him to a More

by Johnfrancis913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Klaben Ford Lincoln responded

Hi We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2021

Customer service was excellent! Needed to replace my windshield along with an oil change. Couldn’t say enough about how easy & nice it was to get it all done in one day & all right at Klaben. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Mario Palomba
Feb 15, 2021 -

Klaben Ford Lincoln responded

Sandy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you again for choosing Klaben Ford, and we hope to see you again soon!

January 29, 2021

Really listen to what I was looking for. Customer satisfaction was the primary focus. Answered all the questions that I had. Talked about the certification process that Klaben puts their used cars More

by russell61731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Matthew Garred
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford!

January 29, 2021

This dealership has been fantastic to work with. We have bought three vehicles from Klaben and have been happy every single time. They are very professional quick and easy to work with. More

by DAM1815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, we are very happy we could provide you with a positive car buying experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road.

January 29, 2021

Mike and Denise were extremely helpful with my buying process and made everything go extremely smooth!! I would recommend them to everyone . You two were outstanding!! Thank you so much!! More

by DRHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. If you have any additional questions about your new vehicle, we will be more than happy to assist you. --Safe travels!

January 29, 2021

Dave Motz was very helpful with finding me a truck at a great price. I will continue to do business with Dave and recommend him to all my friends. More

by ZEVY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new truck! If there is anything else we can do to assist you, please let us know. -- Take care!

Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new truck! If there is anything else we can do to assist you, please let us know. -- Take care!

January 29, 2021

Louis was super responsive from the minute I inquired about the vehicle. Explained what I was looking for in payments and landed right where I needed to be. Excellent service top to bottom. More

by TonyL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! We hope you continue to choose Klaben Ford for all your vehicle needs. --Take care!

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