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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

February 01, 2021

What a pleasant experience. I was taken care of throughout the entire process. Roscoe and Tim were fantastic from the beginning ... and Christine ended the process with painless financing. Hands More

by slush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford!

January 31, 2021

My wife and I had a marvelous experience with Klaben Lincoln Dealership. Our sales representative Tyler Klein went beyond salesmanship to make this deal come to fruition. Tyler exemplifies professionali More

by Pastor T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your vehicle, we will be more than happy to assist you. -- Safe travels!

January 31, 2021

Came in for my first ever new car. Process was easy and everything was explained prior to purchase! Kind and knowledgeable staff! Everything went smoothly! More

by hlebarre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you. --Safe travels!

January 31, 2021

My dealer Michael Uzl was exceptionally nice. He worked with me on a good deal. He was really Knowledgeable about the vehicle as he went over it with me. I rate him 10. More

by Brown.ra.4
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional questions about your vehicle, we will be more than happy to assist you.

January 31, 2021

We had a great experience buying our new vehicle. The staff was friendly and helpful and the process was quick. Brandon, our salesman, was excellent. More

by K.FUNTULIS
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Denise Miller, Steve Opalko
January 31, 2021

Service was done in a reasonable time and the cost was very low. Everyone that I saw were wearing masks. Mona was very professional and helpful. More

by BMEGYESI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help.

January 31, 2021

We really love Klaben Ford. They are always super easy to work with. They ALWAYS go out of their way for us. Christine is great and Roscoe Woodbury is a Rock Star!! More

by chrismcdevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roscoe Woodbury
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! It is great to hear that we were able to go above and beyond your expectations and really help you out. --Thanks again for your business!

January 30, 2021

My service experience with Tyler and Klaben was a very smooth and professional one. They did some recall work, resolved a check engine light issue, and found a cracked cylinder head which they replaced u More

by Jason Beutel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2021 -

Klaben Ford Lincoln responded

Jason, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

January 30, 2021

I was working with a different dealership for a week, and was passed around to multiple sales associates without any progress on finding a vehicle. I called Klaben based on their inventory, spoke to Tim, an More

by Melissa W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klaben Ford! Please let us know if there is anything else we can do for you; we are more than happy to help.

January 30, 2021

I enjoy the friendly welcome at your service department and I appreciate the time your customer service team takes to do the job right when they perform work on my vehicle. Thank you! More

by Dave80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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