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Klaben Ford Lincoln

Kent, OH

5.0
14,598 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,599 reviews

August 18, 2021

The sales and financial personnel were very helpful and professional. All my questions were answered. After getting approved through online, it didn't take very long to close the deal. More

by Robbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Averitt
Aug 20, 2021 -

Klaben Ford Lincoln responded

Hi Robbie, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 18, 2021

Quicklane has been my go to place for a long time thanks to Pat! I always get the best service and wonderful customer service. These people have always done their best to help me and give me the best pric More

by yrrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Aug 20, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 18, 2021

Klaben continues to set the standard. Nate and Anthony went above and beyond. The process was smooth, quick, and TRANSPARENT!!! I would highly recommend anyone in the market to go see the folks at Klaben More

by DL9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant, Anthony Averitt
Aug 20, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! Thanks again for the recommendation, and have an amazing day!

August 18, 2021

Very nice salesmen, and they delivered our vehicle 4 hours away at no additional charge! Upon delivery, Ryan was so helpful showing us all the cool features and even took the time to sync the phone to t More

by harttj02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gibson
Aug 20, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 17, 2021

What a fantastic experience I had today at Klaben Ford! Louis in sales was fantastic and Jennifer in finance was so sweet! I had a blast buying this car and I’m so glad I chose Klaben again! Thanks guys! More

by Cari A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi Cari, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 17, 2021

Mike B with Ford service in Kent was on point. It was not a typical service appt. He stayed in communication, the service department offers very competitive rates. Great customer service. More

by Clevelandgolfer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Klaben Ford! We hope to be of service to you again! Take care!

August 17, 2021

Fair pricing and professional and friendly staff are what keeps us coming back! Brandon (Sales) and Anthony Finance) were great! Seamless process from start to finish! Thorough with the whole process to e More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl, Anthony Averitt
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi Tim, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. As one of our valued customers, we want to sincerely thank you for your business and we're looking forward to your next visit with us! Take care!

August 17, 2021

This was my family’s second pre owned vehicle purchased in the last two months. Very easy test drive and finance experience. highly recommend Klaben for your next vehicle purchase. More

by jimrodhe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 17, 2021

I have purchased 4 vehicles from Klaben Ford and rely on the Klaben service staff even though they are 45 minutes away. 20 years of the same high quality service is why I stay with Klaben Ford. More

by tojoko62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Tyler Schultz
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we're looking forward to your next visit with us! Take care!

August 17, 2021

Matt was very prompt in getting back to me with my interest in this truck. He was very helpful and knowledgeable as well and Jenn made the finance transaction quick and painless. More

by dmehrl2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers, Steve Opalko
Aug 18, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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