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Klaben Ford Lincoln

Kent, OH

5.0
14,599 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,599 reviews

August 22, 2021

Klaben Ford is the best dealership. I have been leasing vehicles from them since 1996. The sales division listens to what you are interested in as well as all options. They offer vehicles at a reasonable p More

by kireiter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Aug 31, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 21, 2021

Friendly efficient and professional. What more could you ask for? I would have no reservation in recommending this service department to anyone in need of quality work. More

by drm-427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Aug 23, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

August 21, 2021

The salesman Rob was very easy to work with, personable and low pressure. Anthony in finance was great as well. They had everything ready before we arrived. Whole process was very smooth, no complaints, hi More

by Jad730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Averitt
Aug 23, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 20, 2021

I had the absolute best experience working with Louis. He kept me in the loop every step of the way as he tried to help me find the car I really wanted. He made my very first experience leasing a car extreme More

by lexielbaughman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Aug 23, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Louis here at Klaben Ford! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2021

I go to this location for a reason. They always do whats right. I recently had a oil change, and after driving home I came back outside to jump in my truck and head to the store and noticed a small puddle o More

by fjengelmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Aug 23, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

August 20, 2021

Car buying was made easy. I liked the fact you handled the insurance transfer and the title and and registration . Branden was very helpful and informative. More

by Johnnymac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko, Brandon Stahl
Aug 23, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Branden here at Klaben Ford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 20, 2021

Absolute best dealership and service department I’ve ever worked with. They really try to keep customers for life vs that one sale. They are very nice and make the process of buying or leasing a car painless More

by Callie0425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl
Aug 23, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 20, 2021

Klaben Ford was great! Have done business with them twice now and both times the service was outstanding! Have nothing but good things to say about Klaben, would definitely recommend going here! More

by Connie F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Averitt
Aug 23, 2021 -

Klaben Ford Lincoln responded

Hi Connie, thank you so much for your positive comments about Klaben Ford! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 19, 2021

The dealership is immaculate; the people are polite; the selection is extensive; the prices are fair. David was very helpful finding the right care for me. Jen was extremely efficient with the paperwork. More

by jrtiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
Aug 23, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2021

One of the best parts guys i know!Thanks for the great One of the best parts guys i know! Thanks for the great service Wayne 😁 Can not say enough good things about the service i get from Klaben ford par More

by Andys Auto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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