
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Recently my AC stopped working"the hottest week of the year". I called, and at first they said they could not get me in until a few weeks later. I explained my circumstances,and they took my car in to ser year". I called, and at first they said they could not get me in until a few weeks later. I explained my circumstances,and they took my car in to service the same day. They really went the extra mile to make sure my car was fixed in a timely manner. More
I would recommend this dealers service department. They are always very professional in their dealings. They are thorough and able to work within a customers budget. are always very professional in their dealings. They are thorough and able to work within a customers budget. More
My experience at Klaben could not have been any better. Luis found the car I wanted and was able to do most of the work over the phone. Once I arrived at the dealership, he and Jen had me in and out very q Luis found the car I wanted and was able to do most of the work over the phone. Once I arrived at the dealership, he and Jen had me in and out very quickly with a great deal. Amazing communication and service, highly recommend More
The professionalism, customer service, and salesmenship is un matched. Louis was my Salesman and he was extremely knowlegable and patient when answering all 1,236 of my questions and never once did I feel is un matched. Louis was my Salesman and he was extremely knowlegable and patient when answering all 1,236 of my questions and never once did I feel pressured! He made the process exciting and painless even though my situation was unique. I highly recommend this dealership for selection customer care and individual attention. And if you are showing up with your family they have a great kids room for entertainment and the whole staff is centered on Family meaning they understand and are accommodating to young children! And if you are a Veteran there is no other dealership I would recommend Mr. Klaben and his staff Bleed RED WHITE and BLUE and you know that when you see the massive flag that flys over his dealership and the respect they show not only to you as a Veteran but everyone they encounter! Thank Klaben team and especially Louis! More
Have been looking around for a while and was hesitant due to the known vehicle shortage. The original truck I was interested in was sold but Mile convinced me to stop in and take a look. It just so happened to the known vehicle shortage. The original truck I was interested in was sold but Mile convinced me to stop in and take a look. It just so happened that a model was delivered that was exactly what my wife and I were looking for. Mike was lightning fast in working out the details for us and next thing I knew we had a brand new truck. Super happy with the purchase and the service given. More
Our salesman, Mike, makes sure both my husband and I are completely satisfied. He is one of the reasons that we always come back to Klaben completely satisfied. He is one of the reasons that we always come back to Klaben More
Buying a car is stressful. I told Klaben Lincoln exactly what would work for me and they worked the deal beautifully to accommodate my needs. Thank you!! I definitely recommend Klaben! what would work for me and they worked the deal beautifully to accommodate my needs. Thank you!! I definitely recommend Klaben! More
Very knowledgeable salesman (Brandon Johnson). Got back to me right away with Questions I had and followed up on delivery andTook time to go over all features on my new truck. to me right away with Questions I had and followed up on delivery andTook time to go over all features on my new truck. More
Mario made the push to get our car ready for our trip! He is always honest and helpful. Happy to work with him and we trust he will make it right. is always honest and helpful. Happy to work with him and we trust he will make it right. More
Very soft spoken, but Nick will not keep you up today on what’s going on with your vehicle. Did not keep the day that was promise to have my vehicle finished. No kind of communication in 18 day, totally what’s going on with your vehicle. Did not keep the day that was promise to have my vehicle finished. No kind of communication in 18 day, totally unexcusable unexceptable, I have been doing business with them over 10 years, should be ashamed More