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Klaben Ford Lincoln
Kent, OH
14,665 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,666 reviews
July 16, 2023
The Klaben team is very fair and puts their customers #1. They go out their way to support everyone who steps through their doors. Very lucky to have such a great dealership in the area They go out their way to support everyone who steps through their doors. Very lucky to have such a great dealership in the area More
by robert.k.simpsoniii
Employees Worked With
Other Employees :
Tyler Schultz, Steve Opalko, Stewart Wincek
July 16, 2023
Mike was very professional and courteous. Very knowledgeable on the car. This was our first time at Klaben and we were very impressed on everything. We will definitely recommend Klaben and Mi Very knowledgeable on the car. This was our first time at Klaben and we were very impressed on everything. We will definitely recommend Klaben and Mike Uzl! More
by Randy and Lori
July 16, 2023
Luke went above and beyond for us. He drove our car to our home for a test drive and delivered it to us when we purchased it. He really went the extra mile! He drove our car to our home for a test drive and delivered it to us when we purchased it. He really went the extra mile! More
by Jkavalec5
Employees Worked With
July 16, 2023
Luke did a nice job understanding what I was looking for and working with me to find the best possible option within my price point. He also worked well with his managers and other personnel to make the ove and working with me to find the best possible option within my price point. He also worked well with his managers and other personnel to make the overall process very smooth and efficient. Overall I'm very happy with how everything turned out and the process we took to get there. More
by andrewjacobchristopher
July 15, 2023
Staff was responsive and professional. The only negatives were a second costly problem was identified after investing a significant amount of money in our vehicle's initial repairs, which The only negatives were a second costly problem was identified after investing a significant amount of money in our vehicle's initial repairs, which may have impacted if we would have proceeded with the initial repairs, and it took more than two weeks to repair our vehicle, I presume due to supply chain and staffing issues, that resulted in nearly $800 in additional rental car costs. We were given a special $40 rental car rate which was appreciated. More
by DMORELAND
Verified CustomerEmployees Worked With
Mario Palomba
July 15, 2023
I loved going to the klaben dealership from the moment we were approached in the parking lot. All the way until we made the deal it was a pleasure. Stew was the best salesman. were approached in the parking lot. All the way until we made the deal it was a pleasure. Stew was the best salesman. More
by gibson.brandon033
July 14, 2023
As always exceptional service. Mike makes sure I completely understand every issue and makes sure I get the discounts I have coming to me. Car delivered back to me fast and spotles Mike makes sure I completely understand every issue and makes sure I get the discounts I have coming to me. Car delivered back to me fast and spotless. So nice! More
by Reneeswish
Employees Worked With
July 14, 2023
Straight forward and easy to work with. Truck had a bad battery they were willing to replace it while test driving another similar vehicle before test driving. They also offered to take off Truck had a bad battery they were willing to replace it while test driving another similar vehicle before test driving. They also offered to take off the modified parts of my trade and deliver them to my house. More
by cody.henry25
July 14, 2023
This dealership ensured that we were satisfied from the moment we walked in. After we left we later got a call that Steve was still working on my interest rate and my interest percentage decreased. Kyle wa moment we walked in. After we left we later got a call that Steve was still working on my interest rate and my interest percentage decreased. Kyle was a newer sales person but he was thoughtful, knowledgeable about the vehicle and didn't make me feel pressured in any way. I didnt feel that I was being over charged at all. I purchase a new vehicle every 2 to 3 years and will certainly be a return customer as well as provide referrals. More
by V.sweeney1
