Klaben Ford Lincoln

I travel over 25 miles to have my Ford truck serviced at Klaben Ford because of Kim Wolfram, Service Advisor. After many years of taking my vehicles to Kim, and when Clarke Ford in Hudson shut down, there Klaben Ford because of Kim Wolfram, Service Advisor. After many years of taking my vehicles to Kim, and when Clarke Ford in Hudson shut down, there was no question in my mind that I would follow her because of the trust I have in her ability to take good care of my automotive needs. Kim's knowledge regarding vehicles is unsurpassed, and I always have a stress-free experience. She is a pleasure to do business with. Klaben Ford is lucky to have her, and so am I. More

Joe was very friendly and gave all the information that I needed. Was very pleased with the service and the great attitude of all the employees. needed. Was very pleased with the service and the great attitude of all the employees. More

Took my car in to get oil change/tire rotation and some warranty work. Joe French scheduled my cars so I could drop the first off, get it serviced, and drop off the other to have work done on it when I pic warranty work. Joe French scheduled my cars so I could drop the first off, get it serviced, and drop off the other to have work done on it when I picked up the first car. Very convenient! I would recommend Joe every time for a pain free service experience. Also the mechanic that worked on my car was Greg Donovan. I ask for him every time. Fixed right the first time every time! More

I take my company's Ford fleet vehicles here on a regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product li regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product line exceedingly well, and always help us save money on the bottom line. In fact, I have never had a lapse in service when dealing with Mr. French and Ms. Crooks. I highly recommend them when you need to take your vehicle in for service. More

Everybody at Klaben was very friendly. My salesmen Danny Sawyer made me feel very much at ease in what can be a very stressful situation. Also Danny said to stop by anytime if I had any problems ,so its not Sawyer made me feel very much at ease in what can be a very stressful situation. Also Danny said to stop by anytime if I had any problems ,so its not only about the sales but the service also!!!! More

From the time we walked into the doors of Klaben Ford we were warmly greeted by Ty Davis who serviced us through the entire process from application to loan approval and vehicle selection. He was professio were warmly greeted by Ty Davis who serviced us through the entire process from application to loan approval and vehicle selection. He was professional, patient, understanding and worked to ensure that we were satisfied with every phase of the process. The entire team worked together to ensure that we had a positive experience. We weren't given the run around. My husband and I would highly recommend anyone to visit Klaben for their next vehicle purchase. Ty Davis is a wonderful salesman whom we would also recommend to our family, friends and associates! We will certainly be back, Ty! More

Ford has always been good to my family, as such it was an easy decision as to where I was going to go when it was time to get my first car. For as long as I can remember my family has worked through Klaben, easy decision as to where I was going to go when it was time to get my first car. For as long as I can remember my family has worked through Klaben, and I cannot to date recall one instance where an issue was not resolved in a way that both parties were happy. I look forward to a life-long relationship with Klaben. More

the sale reprensentive ( ty davis) was great to work with. he was very helpful understanding and I would recommend and any body getting a car to go to klablen ford kent oh and speak to ty davis. I woul with. he was very helpful understanding and I would recommend and any body getting a car to go to klablen ford kent oh and speak to ty davis. I would go back and buy another car. More

My experience while selecting a new car was pressure free Doug Carter my salesmen was very knowledgeable sincere and made me and my wife feel that our satisfaction was his main consern. Doug Carter my salesmen was very knowledgeable sincere and made me and my wife feel that our satisfaction was his main consern. More

I was looking for a winter vehicle I was introduced to I was looking for a winter vehicle I was introduced to Doug Carter and it only took him a few days to find the right car at the right price I'm very I was looking for a winter vehicle I was introduced to Doug Carter and it only took him a few days to find the right car at the right price I'm very pleased with the purchase and highly recommend Doug and the dealership overall More