Klaben Ford Lincoln

Ideal car buying experience Im in my third lease with Klaben and it has been consistently positive with the others. I'm always treated with honesty and my time and needs are alw Im in my third lease with Klaben and it has been consistently positive with the others. I'm always treated with honesty and my time and needs are always respected. More

Outstanding experience! Ty is awesome! What I liked most about this location was the variety vehicles available. Ty gave us as much time as we needed to shop and decide what we wanted. We a What I liked most about this location was the variety vehicles available. Ty gave us as much time as we needed to shop and decide what we wanted. We appreciate a Ty for being upfront, honest and patient with us. More

Amazing! Put my fears at ease I leased a car for the first time in my life yesterday and was not sure what to expect. I have a trust issue with car dealers but this experience has I leased a car for the first time in my life yesterday and was not sure what to expect. I have a trust issue with car dealers but this experience has changed my mind. Doug Carter was not pushy. He was patient and understanding. He cared that I got a car I could afford and was comfortable in. I have a 2 year lease. But I know that when the time is up I will go back and deal with Doug and Klaben Ford again :) More

Great service experience Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. Had to bring my 2014 Focus in regarding a recall, and was provided a rental during the time my car was being fixed. Great service. More

2016 MKz When it comes the best of the best, Dan Peters is the first name that comes to mind any time I consider buying a new car. Dan is awesome when it come When it comes the best of the best, Dan Peters is the first name that comes to mind any time I consider buying a new car. Dan is awesome when it comes to the technology of today's new cars. He is kind, courteous, and a man of the highest integrity! If you are considering a new car, please stop in at Klaben Lincoln Kent and ask for Dan Peters. I promise you will NOT be sorry! I would be remiss if I didn't recognize Richard Klaben! An honest man, highest moral standards and always a good friend! More

Superior Service, Exceptional Quality, Unrivaled Commitment We can honestly say working with Klaben Auto Group, in making one of the biggest purchases anyone can make, was an exceptional experience. “Thank y We can honestly say working with Klaben Auto Group, in making one of the biggest purchases anyone can make, was an exceptional experience. “Thank you” does not seem to be enough, but want to make sure Mr. Rich Klaben, Doug Carter our Salesperson, Jen Bowen our Financial Services Rep and Duane the Service Manager all know how grateful we are to them for their exceptional service beyond regular business hours to ensure we were happy with our purchases! My husband and I leased two vehicles, a Ford Escape and another vehicle from a different dealer. Before the lease was up we shopped around trying to determine what our next move would be. Luckily we had many options, but because of our experience with Klaben, over the 3 year lease, we returned home. I say home because they truly feel like family. We call when we have questions, we take our babies (aka cars) in for check-ups and we were never treated like just another number over our 3 year lease. All of our calls were returned, all of our questions were answered and many times Doug simply reached out to say “Hi. Let me know if you need anything.” That being said, when we returned home to Klaben, we drove off the lot with 2 cars instead of one. We were at the dealership until almost midnight, and drove home that night in a Ford F150 and a Lincoln MKC. (One of us couldn’t decide) It wasn’t me…. But their patience, understanding and commitment to meeting all our needs on our budget were simply unsurpassed. With Gratitude. Marjorie and Jon Poda More

Awesome This is only the 2nd time I have taken my car in for the works package, but Eric is awesome. Very pleasant, helpful and kind. This is only the 2nd time I have taken my car in for the works package, but Eric is awesome. Very pleasant, helpful and kind. More

Quick, efficient and friendly I took my car in to have a recall taken care of and it was a painless process! I received great customer service as they looked at another concern I I took my car in to have a recall taken care of and it was a painless process! I received great customer service as they looked at another concern I had which turned out to be nothing. More

Quality Service My third purchase from Klaben of a Ford Focus. Each time my experience has been great. I would recommend them to anyone. The service is also excell My third purchase from Klaben of a Ford Focus. Each time my experience has been great. I would recommend them to anyone. The service is also excellent for oil changes etc. More