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Klaben Ford Lincoln
Kent, OH
14,465 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,465 reviews
May 11, 2016
KLABEN ARE LIARS AND THIEVES AND I AM TELLING EVERYONE I am in my 7th or 8th car from Klaben I went for an oil change 2 weeks ago, on a work day and after 2 hours they hadn't touched my car and said I sh I am in my 7th or 8th car from Klaben I went for an oil change 2 weeks ago, on a work day and after 2 hours they hadn't touched my car and said I should reschedule I called Kenny King. Spike to Gabriel and told them both I will NEVER DO BUSINESS WITH THEM AGAIN AND I WANT SERVICE AGREEMENT MONEY BACK. OF COURSE NO ONE WILL CALL ME BACK SO THEY'RE STEALING MY MONEY AND LOSING A CUSTOMER. I AM TELLING ANYONE I KNOW THAT IS LOOKING FOR A CAR TO STAY AWAY FROM KLABEN. YOU LOST A $35000 DEAL TO MY SISTER WHO WENT ELSEWHERE WHEN I TOLD HER HOW YOU HAD DONE ME More
by grammy71708
Verified CustomerEmployees Worked With
Kenny King
May 10, 2016
Lease Renewing Excellent Experiences Have been renewing my lease on the Ford Fusion and the Ford Escape for a few years and before that on Ford and Mercury cars. Always with excellent exp Have been renewing my lease on the Ford Fusion and the Ford Escape for a few years and before that on Ford and Mercury cars. Always with excellent experiences with the Ford salesman and also with customer service. Keep up the good work. More
by VIVIAN.MALPASS
May 10, 2016
Car Buying Experience I have been dealing with Klaben Ford for almost 30 years and have always had a GREAT car buying experience with them. I would recommend them to anyone I have been dealing with Klaben Ford for almost 30 years and have always had a GREAT car buying experience with them. I would recommend them to anyone who wants a great car buying experience, just ask anyone in my family. Doug Beavers has been my salesman for most all the vehicles that I purchased, he is great to deal with he takes the time to help you get the best deal possible and will help anyway he can. All the Klaben people are great from Doug and the sales team to the finance team and the service department, they all treat you like family. I look forward to my next vehicle from them. More
by JEARLE9437
May 09, 2016
Maintenance The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitud The whole Klaben Team works together to provide the best quality of service possible. They always take care of any problem with a professional attitude. More
by MABDENT
May 09, 2016
recall for F-150 first time I have been disappointed in service...after waiting 1 hour in lounge, I was told you hadn't received parts to fix/repair transmission recal first time I have been disappointed in service...after waiting 1 hour in lounge, I was told you hadn't received parts to fix/repair transmission recall........that I would have to return when I received recall letter!!??? More
by SANDIE.WELCH
Employees Worked With
May 09, 2016
New F150 I Enjoyed my experience with buying a new F150 From Klaben Ford. Sale were very friendly. Took test drives went over options and trade in prices. We I Enjoyed my experience with buying a new F150 From Klaben Ford. Sale were very friendly. Took test drives went over options and trade in prices. We made deal with Don Batten. More
by DPALIK
Employees Worked With
Don Batten
May 09, 2016
service The only bad thing about bringing my cars in for service is the endless requests to participate in these surveys. This is the second time I've done th The only bad thing about bringing my cars in for service is the endless requests to participate in these surveys. This is the second time I've done this . The service is great ,couldn't be better . I'm not bashfull . I f it is anything but great ,you'll hear from me I promise . More
by NATEZAP
Employees Worked With
Eric Dyer
May 09, 2016
Fisrt time leasor: 2016 Escape Had done some previous "shopping around", so had some numbers to use. Salesperson, Tyler Kline did not get defensive when those were thrown at him Fe Had done some previous "shopping around", so had some numbers to use. Salesperson, Tyler Kline did not get defensive when those were thrown at him Felt he understood my situation and did not pressure me, while still showing professionalism, and knowledge of the product and the finances. Last car - 2010 Escape - was bought from Klaban. Have been very pleased with the Ford product, and the Klaban Service people. More
by davev
Employees Worked With
May 09, 2016
probably the best car buying experience I've had This gentleman provided excellent service along with a fun filled car buying experience. would DEFINITELY recommend this place, and I will be back in This gentleman provided excellent service along with a fun filled car buying experience. would DEFINITELY recommend this place, and I will be back in the future for another vehicle. More
by kberry12
Employees Worked With
May 09, 2016
Excellent cust. service !! Brought my Escape because of battery issues. No appointment. They took care of me very quickly. The paper work was completed and was told it would be Brought my Escape because of battery issues. No appointment. They took care of me very quickly. The paper work was completed and was told it would be seen to first thing next morning. I got a call by 6:00 ish the same day, and was told my car wa ready, what was done and the cost, which was a surprising $20 . I picked it up first thing the next morning . Very pleased with the whole experience !! My rep was Joe French. More
by kboyes
Employees Worked With
