Klaben Ford Lincoln

Very organized, straight forward and smooth The staff was very organized. I got my answers back quickly. Everyone just made it straight forward and simple, and a good price for a quality car. The staff was very organized. I got my answers back quickly. Everyone just made it straight forward and simple, and a good price for a quality car. Thanks Doug, Stephanie and Andy!! More

Artie was awesome! Great service and great work! I recently had to have some body work on my mini van. Artie was super friendly and helpful. He completed the work in a timely manner, arranged for a r I recently had to have some body work on my mini van. Artie was super friendly and helpful. He completed the work in a timely manner, arranged for a rental car and had the work done when he said it would be done. I have had a great experience in all of the Klaben departments so far! (Sales service and paint and body) keep up the great work! I'd like to add the people at enterprise were great too! More

Service with a Smile! Thanks once again, Klaben Service Department for quick, friendly service. We wouldn't bring our vehicles anywhere else! You took care of the recall Thanks once again, Klaben Service Department for quick, friendly service. We wouldn't bring our vehicles anywhere else! You took care of the recall that Ford issued on our Edge with prompt, caring attitudes. Just bought another vehicle from Klaben and will be back to see you when we scheduled our oil change. More

Great service! Awesome service, had vehicle ready and was in and out of financing in 10 minutes. Sales person was very professional and explained all the features to Awesome service, had vehicle ready and was in and out of financing in 10 minutes. Sales person was very professional and explained all the features to me in my new vehicle. More

Buyer Friendly Eben and Don were absolutely fabulous helpers in finding the perfect truck. I NEVER felt like I was dealing with the typical car salesmen. I was impre Eben and Don were absolutely fabulous helpers in finding the perfect truck. I NEVER felt like I was dealing with the typical car salesmen. I was impressed at how well they worked together to meet my needs. They were patient, informative and gave me a lot to think about. They went out of their way to make every part of the process go as smoothly as possible, including the financing paperwork. I would highly recommend a buying experience with these men.'They were genuinely as excited as I was about my purchase. Jennifer was efficient, precise and very kind. She answered questions in a pleasant manner and never made me feel as if I were asking silly questions.. Andy was very pleasant as I paid for the service provided before I even picked up the truck. All of the employees seem to be part of a team that deeply cares about the customer. Mr. Klaben has done an excellent job creating a buyer friendly dealership. His care for his employees in evident in their devotion to a smoothly run dealership. More

Good experience Friendly staff, everything was done smoothly, no hassles. The dealership handled everything very well and took care of all the details. They offered r Friendly staff, everything was done smoothly, no hassles. The dealership handled everything very well and took care of all the details. They offered refreshments, details about the technology in the vehicle, and much more. More

Amazing service There has not been a time that when we are at the service dept that we aren't treated like royalty. The service is done in a timely manor and I feel There has not been a time that when we are at the service dept that we aren't treated like royalty. The service is done in a timely manor and I feel confident that it is done correctly. I would definitely recommend them. More

Good job fixing my car I've always been very pleased with the work they do at Klaben on my 2013 Escape. I was able to drop the car off on Friday evening and pick it up Satu I've always been very pleased with the work they do at Klaben on my 2013 Escape. I was able to drop the car off on Friday evening and pick it up Saturday morning and all was fixed. My only problem was the call I received from the serviceman was extremely difficult to hear and understand. I wasn't 100% sure what he said but had confidence it would be okay. I learned I need to check the seat position before I leave the parking lot. They reclined the seat so far back I couldn't reach the steering wheel without sitting far forward. I had trouble figuring out how to return the seat back to the upright position. The price for the service was only okay because I had purchased a warranty. Over $400 for a switch in the steering wheel seems to be awfully steep. Without the warranty I would not have had the work done. My car is too new to have such a problem as a switch in the steering wheel go bad. (This was the switch that allows me to reset the trip distance, etc.) More

Great Service, Value, and Communication I brought my 2016 F150 in for the 10K service and as always Mike and staff had a smile and ready for an efficient check in. I was promptly notified w I brought my 2016 F150 in for the 10K service and as always Mike and staff had a smile and ready for an efficient check in. I was promptly notified when my truck was done and I was on my way. I wouldn't go anywhere else for service!!! More

Great People I would not go anywhere else for my car care these are the greatest people I ever dealt with and they are very careful with your car. I would not go anywhere else for my car care these are the greatest people I ever dealt with and they are very careful with your car. More