Klaben Ford Lincoln

the works I took my husbands car in for the works package, they also noticed he needed new windshield wipers. They asked if I wanted them replaced, so I had the I took my husbands car in for the works package, they also noticed he needed new windshield wipers. They asked if I wanted them replaced, so I had them do that also. Washed his car and had it done in less than an hour. Service advisor,Mona Crooks took very goodcare of everything. Thanks More

fast and pleasant Pleasant is not a word often associated with car repair but Klaben takes care of you while you wait. A clean and comfortable place to wait with bever Pleasant is not a word often associated with car repair but Klaben takes care of you while you wait. A clean and comfortable place to wait with beverages, a television to watch or free wi-fi with computers for guest usage. It makes the time you wait for them to take professional care of your vehicle pass quickly. More

Very impressed! Transparent and upfront, from Dan to Christine who handled the financing. I wouldn't think twice to drive from Cleveland to buy from them again! Transparent and upfront, from Dan to Christine who handled the financing. I wouldn't think twice to drive from Cleveland to buy from them again! More

Always a great experience Ty Davis at Klaben Ford is the first and only person I've ever felt totally comfortable dealing with when it comes to purchasing a car. My last car (p Ty Davis at Klaben Ford is the first and only person I've ever felt totally comfortable dealing with when it comes to purchasing a car. My last car (purchased at Klaben w/ Ty) was totaled as I was hit by a semi while they were doing an improper lane change so I was limited to transportation and due to my pain, unable to sit or stand long. Ty drove a car for me to look at from Kent all the way to Wadsworth. He's not just a salesman, he's an over all great guy that really cares about helping his customers. 5 days after my accident I have a brand new car and Ty made it so easy. More

Great experience! We have been purchasing cars from Klaben Ford for many years. Our regular salesman, Roscoe was busy so he hooked us up with Gene. Gene treated us grea We have been purchasing cars from Klaben Ford for many years. Our regular salesman, Roscoe was busy so he hooked us up with Gene. Gene treated us great and took his time with us to ensure we were getting the car we wanted at the price we needed. Roscoe came to check on us regularly to help Gene out when he could and to see if we needed anything while we went through the process. I would highly recommend Klaben Ford as well as Gene and Roscoe. We know have two go to sales reps and couldn't be happier. Klaben has a customer for life for sure! More

Great dealer Matt Moyer & the rest of Klaben gave me a once in a lifetime deal on my new Lincoln. They treat you better than family & make the numbers clear or fin Matt Moyer & the rest of Klaben gave me a once in a lifetime deal on my new Lincoln. They treat you better than family & make the numbers clear or find someone who can. Klaben had no problem negotiating a price & honoring it. More

Youngtate The easiest car buying experience ever I told Tim what I needed and wanted and he made it happen for me no hassle. I'm in love with my new focus!!! The easiest car buying experience ever I told Tim what I needed and wanted and he made it happen for me no hassle. I'm in love with my new focus!!! More

Great people that do business the right way I purchased a car from this dealership. I ran into a few unexpected issues and when I came back and talked to the people at Klaben their main concern I purchased a car from this dealership. I ran into a few unexpected issues and when I came back and talked to the people at Klaben their main concern was that I was satisfied with my purchase and experience. They went above and beyond to help me and I am now enjoying my new vehicle. It's not easy to find a dealership that is as customer focused as Klaben. More

One of the best experiences ever for buying/leasing a car Felt at ease right off the bat thanks to the friendly approach of our initial salesman, Matt. The atmosphere was unchanging throughout the remainder o Felt at ease right off the bat thanks to the friendly approach of our initial salesman, Matt. The atmosphere was unchanging throughout the remainder of our visit as Matt continued to work with us and Rosco joined. Everything went smooth and efficiently, including the "dreaded" signings in the finance office. Overall, best experience we've had in our 40+ years of car shopping. More

Outstanding service I found a Ford F-150 online and contacted the dealership for additional information. I received a response from Roscoe the next day with full details. I found a Ford F-150 online and contacted the dealership for additional information. I received a response from Roscoe the next day with full details. I made the 45min trip to Kent. Although the original vehicle didn't work out. Roscoe worked tirelessly to meet my needs. I couldn't say enough about him. I even spoke directly with Mr. Klaben. Also an amazing person with incredible knowledge in business and sales. I'd recommend this dealership to anyone. Their interaction with their customers is superior. Christine and Duane were awesome as well. By far the best dealership experience I've ever had. I look forward to future business with Klaben. More