
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 14,649 reviews
2017 Fusion Energi Purchase Big shout out to Matt Hryb for coming in on his day off to work with me on my new 2017 Fusion Energi. Everyone was welcoming and the process went very Big shout out to Matt Hryb for coming in on his day off to work with me on my new 2017 Fusion Energi. Everyone was welcoming and the process went very smoothly - the easiest vehicle purchase I have done. More
Friend Indeed! My low tire pressure light came on and I stopped in without an appointment. Eric filled it with air but after I left the "low tire pressure" sign nev My low tire pressure light came on and I stopped in without an appointment. Eric filled it with air but after I left the "low tire pressure" sign never went off. I came back in 3 days later and the car tires were checked for leaks. There were none so the sensor was adjusted. I have very much appreciated Eric's skill, courtesy and willingness to take a "drop in"! More
Honest, efficient, helpful Love the service center -- tell you what you need to know; follow up if delays -- excellent repairs. Same with the salesman Bob Paytas -- we have b Love the service center -- tell you what you need to know; follow up if delays -- excellent repairs. Same with the salesman Bob Paytas -- we have bought two cars from him and he always listens to what you want, knows the various cars, helpful but not too pushy.. More

This is the only place I will buy a car. This is the second vehicle we have purchased form Klaben. Both salesmen were fantastic. Actually had a good time buying the car. Brandon was awesome, This is the second vehicle we have purchased form Klaben. Both salesmen were fantastic. Actually had a good time buying the car. Brandon was awesome, very knowledgeable about the vehicles we looked at. Then we came to the finance part of our little adventure. No problems what so ever. They made it easy and went the extra mile to make sure we got the absolute best financing available. The woman that took care of of our paperwork. Was also very fun to work with. Great sense of humor also had a blast. Who knew you could have that much fun buying a car. I highly recommend Klaben Kent. More
My car buying experience has never been better! The first thing most people think of when they set out to buy a car is 'Oh brother... this is not going to be fun and I'm going to have to get my b@#% The first thing most people think of when they set out to buy a car is 'Oh brother... this is not going to be fun and I'm going to have to get my b@#%h on. I could not have been more pleasantly surprised!!! The person I dealt with was Nate Bryant at Klaben Ford Lincoln. He spoke to me about the mechanics of the car! Yes I said it. He spoke to me like I was an intellect who could understand the mechanics of a car (which I can) and not like a sleezy salesperson pressuring me to buy whatever just to get me off the lot and onto the next person. He took the time with me helping me to figure out which car and what package made the most sense for me. Thank you Nate! I'll be back. More
Super I have searching for a dealership since moving back to northeast Ohio. I lived in South Carolina for 5 years and was lucky enough to have a great deal I have searching for a dealership since moving back to northeast Ohio. I lived in South Carolina for 5 years and was lucky enough to have a great dealership in our small town.Your dealership is customer oriented with reasonable priced service and friendly and helpful staff. I will definitely be back for service and purchase of my next car. I am a Ford retiree and can go anywhere to buy a car and so a good dealership is foremost in my mind.Keep doing what your doing you got it right. More
Good experience Great to Deal with!! Thank you Ty Davis for the Excellent customer service and attention. We appreciate the time & consideration you provided us through the process Spec Thank you Ty Davis for the Excellent customer service and attention. We appreciate the time & consideration you provided us through the process Special Thanks to Tim Casto, It was good to Deal with you again More
Extremely disappointed I was never informed they could not take my drums off to check them! When I left the car started making a grinding noise from the back so I had to go I was never informed they could not take my drums off to check them! When I left the car started making a grinding noise from the back so I had to go back to the store. When I returned to the store they took the car back and 4 people came over and pounded on the car and could not get the drums off. That's when I was informed they could not take them off in the first place. They then tried to put bolts into the drums and could not get them off. When they were taking them out they broke one and then cut it off and never told me about that either. When I asked them about it and what they were going to do about it they said it would be okay!! They should have done something to take care of the extra things they broke off in my car !! More
Not your average salesman I am not an easy person to sell a vehicle too. Both Ty and Roscoe are very patient and made me genuinely feel like they were doing everything in their I am not an easy person to sell a vehicle too. Both Ty and Roscoe are very patient and made me genuinely feel like they were doing everything in their power to not just put me in a vehicle, but put me in the vehicle I loved. Great service and great people. Will definitely return for my next purchase. More
Klaben Body Shop provides excellent work and service. Nick Johnson and the crew at the Klaben Body Shop deserve congratulations for a job well done! The repairs to my auto, the delivery prep and the serv Nick Johnson and the crew at the Klaben Body Shop deserve congratulations for a job well done! The repairs to my auto, the delivery prep and the service provided by Nick were exemplary. We were treated with kindness and courtesy at all times. The personal and sincere manner presented by everyone was much appreciated. More