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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very professional. Everyone there was very professional, they went above and beyond to make sure we were happy. Roscoe was the best!! Thank you so much everyone Everyone there was very professional, they went above and beyond to make sure we were happy. Roscoe was the best!! Thank you so much everyone More
The Holy Grail of Dealerships Finding a great salesperson is like looking for the holy grail. Some might even go so far as to call it an urban myth. Many salespeople come off as sl Finding a great salesperson is like looking for the holy grail. Some might even go so far as to call it an urban myth. Many salespeople come off as sleazy, and it seems like they will say anything to get that commission. Some of them come off as not caring at all, and you wonder why you are wasting your time (and money) with a person who couldn't care less if you buy a car. I felt like I hit the jackpot when I met Tim Sterling at Klaben Ford. Tim listened to what I wanted in a car. He made suggestions and provided options. There were no high pressure tactics. He actually told me, "If you don't love it, then don't get it." Every single person I met at Klaben was friendly and treated me with respect from the moment I walked in to the moment I walked out. Sometimes being "good enough" is just not good enough, and Klaben Ford seems to understand that. More
This shop is the best I highly recommend the shop to fix your vehicle the service I received from them was unbelievable they had my vehicle looking better than new in a ver I highly recommend the shop to fix your vehicle the service I received from them was unbelievable they had my vehicle looking better than new in a very short time thanks a lot guys I will definitely be back if need be More
Klaben Ford, why go enywhere else? My wife and I have been doing business with Klaben Ford Service for many years. We have never had a bad experience. Mike Brandvold is our service ad My wife and I have been doing business with Klaben Ford Service for many years. We have never had a bad experience. Mike Brandvold is our service advisor and is always very professional. He makes you feel as if you are the only appointment he has for the full day! He gets us in and gets us out with the work performed as agreed upon 100% of the time. More
Always top notch Klaben always does a great job and they make me feel like I am a valued customer. Service manager called me later on to make sure that my issue was re Klaben always does a great job and they make me feel like I am a valued customer. Service manager called me later on to make sure that my issue was resolved. More
Dreamy!!!!! Gene from Kent store, you hAve been so nice professional, and reliable!! I love you thank you and staff for being patient with me. I know I beat those Gene from Kent store, you hAve been so nice professional, and reliable!! I love you thank you and staff for being patient with me. I know I beat those lease cars up and u always took me back in without a scolding. Thank you gene seriously for all you do. I have a different outlook on car salesmen!! 😊😊😊😊 More
Part service Klaben' service center always deserves 5 stars. They are quick and friendly. They don't try to get your $ anyway they can. They treat you the way they Klaben' service center always deserves 5 stars. They are quick and friendly. They don't try to get your $ anyway they can. They treat you the way they would treat a family member. Doing what is cost effective for you. Your happiness is important to them. I will never go to another dealership. More
Great service as usual. Let me know about clutch change since I have been having problems and ordered parts. They always seem to actually find the problem. service as usual. Let me know about clutch change since I have been having problems and ordered parts. They always seem to actually find the problem. More
Quick response Had an issue from an earlier service to replace an airbag. Scheduled me on the spot and quickly corrected the problem. Pleased with service provided. Had an issue from an earlier service to replace an airbag. Scheduled me on the spot and quickly corrected the problem. Pleased with service provided. More
ford was acting strangely. They fixed it as soon as the part came in with no apointment I was given a ride home and was updated on the progress. They fixed it as soon as the part came in with no apointment I was given a ride home and was updated on the progress. More