Klaben Ford Lincoln

Buyer Friendly Eben and Don were absolutely fabulous helpers in finding the perfect truck. I NEVER felt like I was dealing with the typical car salesmen. I was impre Eben and Don were absolutely fabulous helpers in finding the perfect truck. I NEVER felt like I was dealing with the typical car salesmen. I was impressed at how well they worked together to meet my needs. They were patient, informative and gave me a lot to think about. They went out of their way to make every part of the process go as smoothly as possible, including the financing paperwork. I would highly recommend a buying experience with these men.'They were genuinely as excited as I was about my purchase. Jennifer was efficient, precise and very kind. She answered questions in a pleasant manner and never made me feel as if I were asking silly questions.. Andy was very pleasant as I paid for the service provided before I even picked up the truck. All of the employees seem to be part of a team that deeply cares about the customer. Mr. Klaben has done an excellent job creating a buyer friendly dealership. His care for his employees in evident in their devotion to a smoothly run dealership. More

Good job fixing my car I've always been very pleased with the work they do at Klaben on my 2013 Escape. I was able to drop the car off on Friday evening and pick it up Satu I've always been very pleased with the work they do at Klaben on my 2013 Escape. I was able to drop the car off on Friday evening and pick it up Saturday morning and all was fixed. My only problem was the call I received from the serviceman was extremely difficult to hear and understand. I wasn't 100% sure what he said but had confidence it would be okay. I learned I need to check the seat position before I leave the parking lot. They reclined the seat so far back I couldn't reach the steering wheel without sitting far forward. I had trouble figuring out how to return the seat back to the upright position. The price for the service was only okay because I had purchased a warranty. Over $400 for a switch in the steering wheel seems to be awfully steep. Without the warranty I would not have had the work done. My car is too new to have such a problem as a switch in the steering wheel go bad. (This was the switch that allows me to reset the trip distance, etc.) More

Great Service, Value, and Communication I brought my 2016 F150 in for the 10K service and as always Mike and staff had a smile and ready for an efficient check in. I was promptly notified w I brought my 2016 F150 in for the 10K service and as always Mike and staff had a smile and ready for an efficient check in. I was promptly notified when my truck was done and I was on my way. I wouldn't go anywhere else for service!!! More

Great People I would not go anywhere else for my car care these are the greatest people I ever dealt with and they are very careful with your car. I would not go anywhere else for my car care these are the greatest people I ever dealt with and they are very careful with your car. More

Great job Good experience and I will come again when it's time for service. I've been here several times and never had a bad experience. Thank you. Good experience and I will come again when it's time for service. I've been here several times and never had a bad experience. Thank you. More

Great service Great people very thourgh Mona explained the hole service that was performed on my truck. I will return for my next service. In 5000 miles. Great people very thourgh Mona explained the hole service that was performed on my truck. I will return for my next service. In 5000 miles. More

2nd lease! I leased a brand new 2017 ford fusion se I have had nothing but the absolute best service from richard roscoe andy jen mona and the entire klaben st I leased a brand new 2017 ford fusion se I have had nothing but the absolute best service from richard roscoe andy jen mona and the entire klaben staff i miss you guys dearly and thank you for all your help and support you definately have a customer for life Cody stone More

This is my 3rd New Lease from Klaben in Kent I was looking for a new 2016 Jeep Renegade. I wanted the 25th Anniversary Edition in the jungle green color. My daughter referred me to her good fri I was looking for a new 2016 Jeep Renegade. I wanted the 25th Anniversary Edition in the jungle green color. My daughter referred me to her good friend Brandon Brinko who is a sales associate at Klaben's Ford dealership. Brandon was eager to help me. He was knowledgable and courteous and along with Carl Esker answered all my questions and found me the exact jeep I was looking for. I couldnt be happier with my service or my purchase it was seamless. . Thanks Guys!! I love my new jeep !! More

Amazing customer service! Both Doug and Roscoe helped me and my husband out. We recently went through a bankruptcy and they were amazing to work with. Quick to reply to emails Both Doug and Roscoe helped me and my husband out. We recently went through a bankruptcy and they were amazing to work with. Quick to reply to emails and helping me find the right vehicle. More

Has Been the Best Car Buying Experience of My Life Needed to buy a car for my new job. Went to Hyundai and Kia dealership, but they couldn't meet my financial restrictions. Went to Klaben Ford Lincoln Needed to buy a car for my new job. Went to Hyundai and Kia dealership, but they couldn't meet my financial restrictions. Went to Klaben Ford Lincoln in Kent, met Nathan Bryant, shared my financial needs and they were able to put me in a new car that had only 29 miles. This was well beyond my expectations, I thank all of them that was involved in this transaction....including the financing manager, Christine Klaben. Kudos....Jim Painter More