Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
14,599 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 14,599 reviews
October 04, 2016
Stress free car buying experience. All of the people with whom we worked were very polite, pleasant, professional and addressed all of our questions. They made our car buying experienc All of the people with whom we worked were very polite, pleasant, professional and addressed all of our questions. They made our car buying experience a pleasant one. And we feel we paid a fair price. We will recommend Klaben Ford and Lincoln to our friends. More
by wbskip
Verified Customer
October 04, 2016
Excellent!! We have been buying cars at Klaben Ford for over 35 years, our children now are loyal Klaben customers as well! Our salesman Dave Mott has always bee We have been buying cars at Klaben Ford for over 35 years, our children now are loyal Klaben customers as well! Our salesman Dave Mott has always been and will continue to be the reason we return over and over!! More
by haws575
Employees Worked With
Dave Mott
October 04, 2016
Always pleased I'm always pleased with the service I receive at Klaben! Eric is always friendly and all of the other staff are very helpful. Thanks I'm always pleased with the service I receive at Klaben! Eric is always friendly and all of the other staff are very helpful. Thanks More
by Jdyer08
Employees Worked With
Eric Dyer
October 04, 2016
THE BEST Roscoe and Matt always help and understand my needs with a vehicle. They are accomodating, patient and always provide the best service. Their honesty Roscoe and Matt always help and understand my needs with a vehicle. They are accomodating, patient and always provide the best service. Their honesty and integrity goes a long way. More
by Rharmon
October 04, 2016
Fast and complete Always have excellent service at Klaben. Have recommended to friends and family. Why do you have to tell me to use 25 words? here is 3 more, Always have excellent service at Klaben. Have recommended to friends and family. Why do you have to tell me to use 25 words? here is 3 more, More
by DANPANELLA
Employees Worked With
October 04, 2016
Amazing! I would recommend Klaben to anyone looking for a new car, I had a wonderful experience and Tim was so nice and helpful! Everyone there was very accomm I would recommend Klaben to anyone looking for a new car, I had a wonderful experience and Tim was so nice and helpful! Everyone there was very accommodating as well. More
by Zoe2796
October 03, 2016
Purchase Ford escape The salesman was very accommodating. He notified me when the car I was looking for was available he also stayed an hour and a half late to meet my sc The salesman was very accommodating. He notified me when the car I was looking for was available he also stayed an hour and a half late to meet my schedule and did an absolutely fantastic job. Very accommodating. Would gladly recommend this dealership and salesman to anyone. The finance department was super they help me set up my payments and financing exactly as I requested. More
by Kh
October 01, 2016
happy with the new car So far the Ford fiesta I recently purchased has been a great little car. Really glad I was referred to Ty Davis who found exactly what I was looking f So far the Ford fiesta I recently purchased has been a great little car. Really glad I was referred to Ty Davis who found exactly what I was looking for in less that 1 day. More
by Tony
Employees Worked With
Ty Davis, Stephanie Slomberg
October 01, 2016
met my expectations Bob work hard to get the mustang I wanted. He went extra distance to make sure I was happy. I been a Klaben customer or over 30 years Bob work hard to get the mustang I wanted. He went extra distance to make sure I was happy. I been a Klaben customer or over 30 years More
by Simonsroof
Employees Worked With
Bob Paytas, Stephanie Slomberg
October 01, 2016
Poor quality Service and Terrible Customer Service I purchased my 2016 Ford Explorer from your dealership in Kent. I had my car at your body shop for a collision repair. The body work was fine but they I purchased my 2016 Ford Explorer from your dealership in Kent. I had my car at your body shop for a collision repair. The body work was fine but they also had to replace my hitch which they sent to U Haul for the replacement. I would expect you to inspect their work since I'm contracting with you for the repair. I had to bring it back because they dropped my exhaust for the installation and never fully tightened it back up. The wiring harness was never not properly secured under the car and is now coming down in spots under the car. I will have to take it somewhere to have it done properly. I also asked that my car be taken to the dealership for several repairs. Oil change - 2 weeks after I picked it up my oil service light is coming on. My driver side power mirror was making a noise when it unfolded from the parked position, - all they did was squirt grease into the pivot point which was oozing out onto the mirror and did not address the noise. The spring in latch on my console between the front seats seems to have broken so it is no longer spring loaded. They told me they had to order the parts and would contact me when they came in. I've called the gentleman at the body shop who had made the arrangements for this repair twice, both times I was told someone from the dealership would call me to let me know the status. Its now been over a month and I have not heard a word. Needless to say I am not very impressed with Klaben. More
by BILL.RECTOR7
Employees Worked With
Steve Workman
