Klaben Ford Lincoln

Finally, a Service Department that does what it says it will I want to give a big Thank You to the Service Department for their professionalism, curtesy, and excellent service they provided to me. I have had my I want to give a big Thank You to the Service Department for their professionalism, curtesy, and excellent service they provided to me. I have had my car to 5 different Ford Service Departments and this is the only one who delivered what they said they were going to do. I am impressed and will recommend them to my friends. More

sirvice motor light on Eric got me in, in a timely fashion, found the problem, fixed the problem and sent me on my way all in the same day. Eric got me in, in a timely fashion, found the problem, fixed the problem and sent me on my way all in the same day. More

Ask for Roscoe!! In the end I am not going to buy the car I worked with Roscoe on but I had such a great experience I wanted to let others know to ask for Roscoe when In the end I am not going to buy the car I worked with Roscoe on but I had such a great experience I wanted to let others know to ask for Roscoe when you go to Klaben. I am in sales my self and buying a car is as painful as it comes for me until I met Roscoe. He was no pressure and you could tell he was treating me the way he would want to be treated. Roscoe is very knowledgeable and even presented some options I did not think of. At the end of the day I did not buy the car but I will remember Roscoe and refer him my friends, family and clients whenever I have the chance. More

Focus Issues Took my car in to be repaired for transmission issues again. Part is on backorder. Mona always does everything to make sure my vehicle is taken care o Took my car in to be repaired for transmission issues again. Part is on backorder. Mona always does everything to make sure my vehicle is taken care of. More

In and out service I recently bought a used car off Roscoe Woodberry and I needed to get the oil changed and tires rotated. I was in the area and called Mr. Woodberry an I recently bought a used car off Roscoe Woodberry and I needed to get the oil changed and tires rotated. I was in the area and called Mr. Woodberry and told him I had a car question for him, he answered my question (I actually already knew the answer) but he entertained me and was able to get my car in for service that same day to save me time and another trip to Kent. Everything about this dealership and employees is top notch. I recommend all my friends to check Klaben out. More

Good Job Over the process of a week, with email and phone and in person, Bob helped us learn the system and select our vehicle. At the very end, he matched an Over the process of a week, with email and phone and in person, Bob helped us learn the system and select our vehicle. At the very end, he matched and even bettered a competing offer we had received. It was a very satisfying experience. More

Great experience! - Tony The experience I had at Klaben was better than anything I was expecting. Kenny was very patient and professional when answering my questions. I never The experience I had at Klaben was better than anything I was expecting. Kenny was very patient and professional when answering my questions. I never felt pressured by anyone and the entire atmosphere was friendly. I would recommend to Klaben and Kenny to anyone looking for a car buying experience that would exceed any expectations you have. More

Good Service Center I have always been given great service at Klaben and everyone is very friendly and nice they are always on time or there for you if you are early I have always been given great service at Klaben and everyone is very friendly and nice they are always on time or there for you if you are early More

Pleasant experience! Helpful sales staff. Shopping for a new vehicle which is a stressful experience...Chris Moldas helped me navigate this process in a friendly and informative way. He helpe Shopping for a new vehicle which is a stressful experience...Chris Moldas helped me navigate this process in a friendly and informative way. He helped me choose the car right for me and my budget!! More

Went for your $29.95 winterization package All went well, I paid them, and left. We did discuss that my check engine light was on and I explained that my son had checked the codes and advised All went well, I paid them, and left. We did discuss that my check engine light was on and I explained that my son had checked the codes and advised me to get a new gas cap. All was well until I got gas again, and my check engine light came on again. They gave me a price for diagnostics and I said I would let them know. More