Klaben Ford Lincoln | Page 1150

Excellent experience with J.c. Crawford We have got our last 4+vehicles from J.c. Crawford and family have also purchased from J.c.. We are always pleased with his patience and genuine conce We have got our last 4+vehicles from J.c. Crawford and family have also purchased from J.c.. We are always pleased with his patience and genuine concern to make us happy by getting the vehicle we really want. We highly recommend Klaben and J.c. and wouldn't go anywhere else. More

Great car buying experience with no pressure "Buddy" was a great salesman. Never pressured me into the sale and took the time to thoroughly research and answer all of my questions regarding the F "Buddy" was a great salesman. Never pressured me into the sale and took the time to thoroughly research and answer all of my questions regarding the Ford Focus. I felt comfortable with him and appreciate him laughing at my stories. I was not planning to go home with the car that day because I had a car full of cases of fruit from a fundraiser that needed to be delivered over the weekend. He offered to follow me home with my old car and help me unload it. We ended up transferring it to the new car and were both amazed at how much room it had as well as how much stuff I actually had in the old one! I told him it was ok to share with his friends how much "stuff" a woman could get packed away neatly in a small compact car and how important it is to have 6 umbrellas in your car! LOL --- Kuddos to Richard "Buddy" Moore for a great car buying experience!! More

Purchase a certified Our sales agent was extremely knowledgeable in all aspects of this purchase. He answered all our questions and the sale was finalized in no time at a Our sales agent was extremely knowledgeable in all aspects of this purchase. He answered all our questions and the sale was finalized in no time at all. We felt we made a purchase that we would be happy with for a long time. More

New Truck purchase When my wife and I arrived at Klaben, we were there to see Mike Cooney. We have a relationship with Mike and did not want to deal with anyone else. Wh When my wife and I arrived at Klaben, we were there to see Mike Cooney. We have a relationship with Mike and did not want to deal with anyone else. When we arrived Mike was dealing with a "difficult" customer. He directed Eben Wicks to help us until he was done. Eben is young which usually means I would not like dealing with him. Eben surprised me. Eben was knowledgable, friendly and attentive. He worked hard to assist us in selecting a vehicle and explaining the vehicle to us. I wanted a simple truck, which is not made anymore. Eben explained the new truck to me and worked well with my "old school" attitude. Eben showed me all the new features of trucks and explained them to me in a way that I could understand. Jennifer Bowen from Finance was great to work with. Friendly and outgoing. She also knows her job and made the paperwork process easier. Jennifer knows the warrenty options and helped us select the warranties that worked best for us.She shared parts of her life with us and made us feel like she wanted to help us and it was not a burdon to deal with us. I had a bed liner put in the new truck and had dealings with Kim from Service on the day of the purchase. My wife and I also know Kim Wolfram from past dealings with Klaben. Kim is simply great. She knows her job and does it well. She takes the time to explain every part of the process of getting a vehicle serviced. My old vehicle had some problems and the repair process was difficult for the tech to reapir because of the condition of the truck. Throughout the process, Kim was there keeping me updated and giving me honest progress reports. . Throughout the process Mike was overseeing everything. Mike knows that I am not one to deal with an unknown person. Mike made sure that my wife and I were happy with the process throughout and who was helping us. Mike is a no nonsence sales person and his honesty and integrity are the reason that we go to Klaben. I was sure that Mike knew what he was doing when he had Eben assist us and he was correct. Overall the experience was excellent. The attitude and dedication of the staff at Klaben Ford made the process enjoyable for us. I do not like buying cars becuase of the process. The staff at Klaben made the entire process better. There was no pressure to buy something I did not want or need. The staff simply explained options and let us decide what was best for us. I would reccomend them to anyone in the market for a Ford/Lincoln vehicle. More

Knowledgeable, patient and relaxed Tom Nicodemus and Jennifer Bowen were helpful and thorough. At no time did I feel pressured or regretted any aspect of the entire purchase experience. Tom Nicodemus and Jennifer Bowen were helpful and thorough. At no time did I feel pressured or regretted any aspect of the entire purchase experience. Rich Klaben thanked me for my purchase. More

Doug Carter was my salesperson and he was very good I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently. the finance person was very good als I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently. the finance person was very good also. More

Great Service! I brought my car in because my check engine light had been on for a while. They were able to diagnose the problem quickly and make the needed repairs I brought my car in because my check engine light had been on for a while. They were able to diagnose the problem quickly and make the needed repairs immediately. More

Friendly Good experience. Everyone was friendly and answered all questions. Buddy Moore Was very pleasant and personable. One issue came up along the way Good experience. Everyone was friendly and answered all questions. Buddy Moore Was very pleasant and personable. One issue came up along the way and Tim took care of it without further problems. More

Good Job on some Body Repairs I had a little miscue between my garage door and the Ford Escape liftgate. Garage door won! But the Klaben Body crew made the bites and gouges brillia I had a little miscue between my garage door and the Ford Escape liftgate. Garage door won! But the Klaben Body crew made the bites and gouges brilliantly disappear for a reasonable price. I also only had to leave the car one day and picked it up late the next afternoon. Great work guys! More

Friendly salesman Joe was very helpful and made sure I was happy with my Edge purchase!!! He showed me all the features on my Edge and how to use the features. He made Joe was very helpful and made sure I was happy with my Edge purchase!!! He showed me all the features on my Edge and how to use the features. He made turning in my prior lease easy. More