Klaben Ford Lincoln

Top Notch follow up with highest integrity We shopped at six different dealers looking for a reliable used truck. Ty Davis listened carefully to what we needed and didn't show us anything not t We shopped at six different dealers looking for a reliable used truck. Ty Davis listened carefully to what we needed and didn't show us anything not to our specs. He helped us find the perfect vehicle and offered advice without disparaging others. When it came to making it fit our budget, he demonstrated himself and his dealership to be straightforward and of the highest integrity. We found other dealerships to be sorely lacking in this vital respect. We got the right vehicle for the right price for our needs. We are very happy and will return to this dealership (and Ty) for our new car purchases. More

Always the best experience. Outstanding Sales & Service Eric is always a pleasure to work with. Very accommodating due to my inconsistent work schedule. I have the satisfaction and comfort of knowing when I Eric is always a pleasure to work with. Very accommodating due to my inconsistent work schedule. I have the satisfaction and comfort of knowing when I bring my truck in for service the job gets done right. Been a customer for over 15+ years. Also a special hats off to jeff Tetrault and Andy Bellian in Sales. Always doing whatever it takes to get us into the right vehicles at the right price. More

First purchase with Klaben Ford. We purchased a new SUV and a new truck from Klaben Ford in Kent. This was the most incredible service we have EVER experienced while buying a car(s) We purchased a new SUV and a new truck from Klaben Ford in Kent. This was the most incredible service we have EVER experienced while buying a car(s). The owner, Mr. Klaben HIMSELF, personally helped us pick out the perfect vehicles for our family and did not once hesitate to extend every available courtesy to us! He even filled both cars up with fuel and blessed us with gift cards for dinner! Tyler, our salesman was both friendly and knowledgeable in answering all of the questions we had (and we had many). He put all of his focus on our family through the entire transaction. This is unlike other dealerships that juggle two or three customers at a time. We appreciated how efficiently they handled our paperwork, even going so far as to help my husband order military plates for his new truck. We were encouraged time and time again to reach out at any point in the future should we ever need help with anything. To say we are "impressed" is an understatement - - we are completely blown away by the measures taken to help our family. Klaben did not cut corners or try to set is up for failure by selling us more car than we could afford our than we needed. In fact, they didn't "sell us" at all. The product sold itself. They were just amazing to work with. I absolutely love my new Explorer and my husband feels incredibly spoiled in his truck! They have earned our business from here on out. More

get experience Dan Peters did an excellent job in helping me find a new car. I'm the happy owner of a 2016 Lincoln MKZ! The car was ready right on time and everyone Dan Peters did an excellent job in helping me find a new car. I'm the happy owner of a 2016 Lincoln MKZ! The car was ready right on time and everyone was very helpful! More

Good and professional service Have had my car serviced several times by Klaben and has alway been a good experience. Always greeted within a few minutes after arrival, Eric is gr Have had my car serviced several times by Klaben and has alway been a good experience. Always greeted within a few minutes after arrival, Eric is great making sure my car is taken care of, making sure I get all the benefits of the loyalty link program. More

The Holy Grail of Dealerships Finding a great salesperson is like looking for the holy grail. Some might even go so far as to call it an urban myth. Many salespeople come off as sl Finding a great salesperson is like looking for the holy grail. Some might even go so far as to call it an urban myth. Many salespeople come off as sleazy, and it seems like they will say anything to get that commission. Some of them come off as not caring at all, and you wonder why you are wasting your time (and money) with a person who couldn't care less if you buy a car. I felt like I hit the jackpot when I met Tim Sterling at Klaben Ford. Tim listened to what I wanted in a car. He made suggestions and provided options. There were no high pressure tactics. He actually told me, "If you don't love it, then don't get it." Every single person I met at Klaben was friendly and treated me with respect from the moment I walked in to the moment I walked out. Sometimes being "good enough" is just not good enough, and Klaben Ford seems to understand that. More

This shop is the best I highly recommend the shop to fix your vehicle the service I received from them was unbelievable they had my vehicle looking better than new in a ver I highly recommend the shop to fix your vehicle the service I received from them was unbelievable they had my vehicle looking better than new in a very short time thanks a lot guys I will definitely be back if need be More

Klaben Ford, why go enywhere else? My wife and I have been doing business with Klaben Ford Service for many years. We have never had a bad experience. Mike Brandvold is our service ad My wife and I have been doing business with Klaben Ford Service for many years. We have never had a bad experience. Mike Brandvold is our service advisor and is always very professional. He makes you feel as if you are the only appointment he has for the full day! He gets us in and gets us out with the work performed as agreed upon 100% of the time. More

Always top notch Klaben always does a great job and they make me feel like I am a valued customer. Service manager called me later on to make sure that my issue was re Klaben always does a great job and they make me feel like I am a valued customer. Service manager called me later on to make sure that my issue was resolved. More

Dreamy!!!!! Gene from Kent store, you hAve been so nice professional, and reliable!! I love you thank you and staff for being patient with me. I know I beat those Gene from Kent store, you hAve been so nice professional, and reliable!! I love you thank you and staff for being patient with me. I know I beat those lease cars up and u always took me back in without a scolding. Thank you gene seriously for all you do. I have a different outlook on car salesmen!! 😊😊😊😊 More