Klaben Ford Lincoln

Best car dealership experience ever! Sales personnel were extremely helpful yet not pushy. Had vehicles waiting that i was interested in looking at when i arrived. I waffled back and fo Sales personnel were extremely helpful yet not pushy. Had vehicles waiting that i was interested in looking at when i arrived. I waffled back and forth between vehicles and i never was made to feel like i was a bother. Pricing exactly where i needed it to be without haggling or begging. Just a wonderful experience all around. More

Just superb--relaxed, honest, no-pressure buying experience. My wife and I drove two hours to Klaben Ford to purchase a used Ford Focus that we saw on their website. We were so pleased with our experience. Nate My wife and I drove two hours to Klaben Ford to purchase a used Ford Focus that we saw on their website. We were so pleased with our experience. Nate was friendly, sincere and thorough. He went out of his way to make us comfortable and answer all of our questions. The owner, Rich Klaben, even came over to introduce himself and explain the certification process for all their used cars (which is very stringent--you won't end up with a lemon from this place!). Ford Financing offered us a competitive rate that matched the APR on a loan we received from our personal bank. No hassle, no haggling, no pressure--just excellent customer service. I would refer friends and family here in a heartbeat. More

Excellent Customer Service I took my car here for an oil change and in the process of the oil change they discovered my car had a massive transmission leak among other problems, I took my car here for an oil change and in the process of the oil change they discovered my car had a massive transmission leak among other problems, Don my customer service guy looked up everything for me and found everything was covered by warranty. He ordered the parts, promptly called when they were and only needed the car for one day to fix everything. Don kept me informed throughout the whole process and was a pleasure to deal with. Would highly recommend this service dealer. More

Excellent, succeeded where other local dealers failed. I relocated here from England, so I had excellent British credit rating but no US credit history at all. Other local dealers kept promising me that th I relocated here from England, so I had excellent British credit rating but no US credit history at all. Other local dealers kept promising me that they could put a deal together that would work, then after wasting all my time, they find out they cant actually make a deal. Nate at Klaben was the one who actually got the finance sorted properly and I tool delivery of my new truck! I'm very happy with the service, helpfulness, price of the car, and the car itself! Excellent all round. More

Fantastic service with no pressure to buy. Doug Carter and Mike Cooney were very friendly and patient. There was no pressure to buy a vehicle. They took the time to go over all the features m Doug Carter and Mike Cooney were very friendly and patient. There was no pressure to buy a vehicle. They took the time to go over all the features my edge and constantly asked if I had any questions. The buying process was quick and easy. Best experience I have had buying a car. More

Outstanding Courteous I was over the top excited with he service and communication I received form Dan Peters and Andy the sales manager. They met all of my expectations a I was over the top excited with he service and communication I received form Dan Peters and Andy the sales manager. They met all of my expectations and were spot on with the final sale price. Dan knows the car inside and out and was great at explaining all of the details and helping me set it up. Stephanie was really great as well and knew exactly what she was proposing. Fantastic experience! More

Always purchase from Klaben I purchased my first car through Klaben and have leased or purchased every car since for nearly 20 years. I trust their Salesforce and love dealing wi I purchased my first car through Klaben and have leased or purchased every car since for nearly 20 years. I trust their Salesforce and love dealing with the service center. Always reliable. More

Buying my 2nd Ford Focus Bob made purchasing my new Ford Focus as stress free as possible. When I needed time to think everything through Bob gave me the time and space to co Bob made purchasing my new Ford Focus as stress free as possible. When I needed time to think everything through Bob gave me the time and space to come to my decision. I appreciate the fact that there was no pressure at this Ford Dealership. More

Klaben Ford Lincoln Excellent service as always. Serviceman provided a thorough analysis of the problem and provided a cost affordable solution for preventative maintenan Excellent service as always. Serviceman provided a thorough analysis of the problem and provided a cost affordable solution for preventative maintenance. Great customer service, and efficient as well. More

Good Experience We had been looking at a few certified used Fusions and stopped in at Klaben's. We weren't planning on purchasing a vehicle because there were a few We had been looking at a few certified used Fusions and stopped in at Klaben's. We weren't planning on purchasing a vehicle because there were a few we were considering. When we started talking to Matt Moyer, he seemed straight forward and genuine, as did everyone at the dealership. The customer service was one of the reasons we decided to purchase, along with a great price for the vehicle and a good price for our trade. More