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Klaben Ford Lincoln
Kent, OH
14,665 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,665 reviews
January 14, 2017
Always Great Service It is like walking into a place and seeing old friends. Mona always takes great care of our car and if she is not available Joe steps in and we trust It is like walking into a place and seeing old friends. Mona always takes great care of our car and if she is not available Joe steps in and we trust both of them so much. More
by Beckie
Verified Customer
January 13, 2017
Top Notch - very convenient I bought a used Lincoln with the CPO warranty and get all my work done here. The Black Tie service and the service bay's check in/out is oriented tow I bought a used Lincoln with the CPO warranty and get all my work done here. The Black Tie service and the service bay's check in/out is oriented towards customers. Very nice to drive into a heated garage and drop my car off. No waiting, I get a loaner if necessary and make the 'switch' when my car's ready. Everything was done as expected/promised. Recommend them for everyone that wants to have a hassle free experience with car repairs. More
by RoundRider
January 13, 2017
Excellent!!! My 2017 MKC had a real annoying squeak emanating from everywhere. Eric and Dwayne took the time to make sure the problem was found and fixed correctl My 2017 MKC had a real annoying squeak emanating from everywhere. Eric and Dwayne took the time to make sure the problem was found and fixed correctly. Thank you soooooo much More
by E&D Gray
Employees Worked With
Eric Dyer
January 13, 2017
great I purchased an oil change and alignment. I had never been there before but they come highly recommended from my dad. The only issue that I had is th I purchased an oil change and alignment. I had never been there before but they come highly recommended from my dad. The only issue that I had is that I forgot my coupon for the service and instead of offering to let me bring it back and refund it I was told that I could use it next time. I don't plan on having any other service down anytime soon and it will expire. I've never had a company issue coupons and not trying to work with you. More
by piddge1353
Employees Worked With
Patrick Sandy
January 13, 2017
Outstanding Terry Baughman was knowledgeable, friendly, and not at all pushy. He worked hard to arrange financing to fit my budget, and got me into the truck I r Terry Baughman was knowledgeable, friendly, and not at all pushy. He worked hard to arrange financing to fit my budget, and got me into the truck I really wanted. This is the second truck I have purchased from this dealer. and I won't go anywhere else. More
by ddm1954
Employees Worked With
January 13, 2017
New car purchase Another quality experience buying our 7th car from Klaben. We love working with the Klaben people both in sales (Buddy Moore) and service(Mona Crooks Another quality experience buying our 7th car from Klaben. We love working with the Klaben people both in sales (Buddy Moore) and service(Mona Crooks). More
by dpanella
Employees Worked With
Richard "Buddy" Moore
January 13, 2017
Worth the wait I ordered a 2017 F150 last year, it took longer than expected to arrive, but Roscoe kept me informed as to the progress. Great truck, great customer I ordered a 2017 F150 last year, it took longer than expected to arrive, but Roscoe kept me informed as to the progress. Great truck, great customer service by Roscoe. More
by Eric McClenaghan
Employees Worked With
January 12, 2017
Mona really makes you feel well taken care of Mona knows her stuff and recommends just what I need. No pressure just a wonderful smile and a confident demeanor that instills confidence in the cus Mona knows her stuff and recommends just what I need. No pressure just a wonderful smile and a confident demeanor that instills confidence in the customer. Clone her if you can. More
by rwe07
Employees Worked With
January 12, 2017
Escape check engine light The light is gone and I'm happy. Nice job Klaben! I'm looking forward to being able to use the remote start again. Bye The light is gone and I'm happy. Nice job Klaben! I'm looking forward to being able to use the remote start again. Bye More
by BENNYJPACE
Employees Worked With
January 12, 2017
It was GREAT Dan Peters made sure that I understood every thing on my new car. He took the time to make sure that it was the car that would be what I wanted. He w Dan Peters made sure that I understood every thing on my new car. He took the time to make sure that it was the car that would be what I wanted. He went up and beyond to make sure that I was Happy. More
by Sandy1551
Employees Worked With
Daniel Peters
