Klaben Ford Lincoln

Oil change Service person was very curtiuos and friendly. Car was finished sooner than I expected. Joe was very helpful. Car was washed at no extra charge. Service person was very curtiuos and friendly. Car was finished sooner than I expected. Joe was very helpful. Car was washed at no extra charge. More

Excellent Buying Experience Terry and Christine were fantastic in making sure I received the deal I was looking for and making it happen in a timely manner. I have bought many ve Terry and Christine were fantastic in making sure I received the deal I was looking for and making it happen in a timely manner. I have bought many vehicles in the past from Klaben and will continue to do so in the future, the service is second to none. More

My experience with Bob Paytas Going to Klaben Ford in Kent we met Bob Paytas and had a wonderful experience in buying our new Fusion. He was a real joy to work with. Being very kno Going to Klaben Ford in Kent we met Bob Paytas and had a wonderful experience in buying our new Fusion. He was a real joy to work with. Being very knowledgeable and explaining everything about the vehicle. We would highly recommend him to all our friends. More

Finally, a Service Department that does what it says it will I want to give a big Thank You to the Service Department for their professionalism, curtesy, and excellent service they provided to me. I have had my I want to give a big Thank You to the Service Department for their professionalism, curtesy, and excellent service they provided to me. I have had my car to 5 different Ford Service Departments and this is the only one who delivered what they said they were going to do. I am impressed and will recommend them to my friends. More

sirvice motor light on Eric got me in, in a timely fashion, found the problem, fixed the problem and sent me on my way all in the same day. Eric got me in, in a timely fashion, found the problem, fixed the problem and sent me on my way all in the same day. More

Ask for Roscoe!! In the end I am not going to buy the car I worked with Roscoe on but I had such a great experience I wanted to let others know to ask for Roscoe when In the end I am not going to buy the car I worked with Roscoe on but I had such a great experience I wanted to let others know to ask for Roscoe when you go to Klaben. I am in sales my self and buying a car is as painful as it comes for me until I met Roscoe. He was no pressure and you could tell he was treating me the way he would want to be treated. Roscoe is very knowledgeable and even presented some options I did not think of. At the end of the day I did not buy the car but I will remember Roscoe and refer him my friends, family and clients whenever I have the chance. More

Focus Issues Took my car in to be repaired for transmission issues again. Part is on backorder. Mona always does everything to make sure my vehicle is taken care o Took my car in to be repaired for transmission issues again. Part is on backorder. Mona always does everything to make sure my vehicle is taken care of. More

In and out service I recently bought a used car off Roscoe Woodberry and I needed to get the oil changed and tires rotated. I was in the area and called Mr. Woodberry an I recently bought a used car off Roscoe Woodberry and I needed to get the oil changed and tires rotated. I was in the area and called Mr. Woodberry and told him I had a car question for him, he answered my question (I actually already knew the answer) but he entertained me and was able to get my car in for service that same day to save me time and another trip to Kent. Everything about this dealership and employees is top notch. I recommend all my friends to check Klaben out. More

Great experience! - Tony The experience I had at Klaben was better than anything I was expecting. Kenny was very patient and professional when answering my questions. I never The experience I had at Klaben was better than anything I was expecting. Kenny was very patient and professional when answering my questions. I never felt pressured by anyone and the entire atmosphere was friendly. I would recommend to Klaben and Kenny to anyone looking for a car buying experience that would exceed any expectations you have. More